UX Researcher Middle in Uklon

Uklon is a product IT company that develops a leading ride-hailing service. Every day, the powerful Uklon team pumps one of the largest infrastructures in the market of Ukraine and beyond, ensuring the interaction of drivers and riders.

We create a highload product, behind which are hidden ambitious technological challenges, continuous innovations and non-obvious moves. Our work framework is to test new hypotheses, push your ideas and use the latest technology stack.

Join us as a UX Researcher Middle.

Hiring process:
Introduction, team interview, test task and final meeting.

What we offer specifically for this role:

• green light to experiment — freedom to implement and test new methods, approaches, and frameworks
• high autonomy in choosing solutions and the ability to influence processes
• no need to “sell” the value of research — the team already understands their importance, so your ideas will have support
• opportunity to become part of a team that creates one of the most technological products in the field of ride-hailing and develops the gig economy of Ukraine
• work in a company that includes to the international VEON group, represented in the fields of telecommunications, fintech, mobile, streaming, healthcare, etc.
• transparent growth system in the company, timely and regular Performance Review
• annual bonus for meeting company goals
• company culture in which everyone is significant and valuable and has an impact on processes

How exactly can you influence development companies:

• conducting quantitative and qualitative research
• explaining analytical data using qualitative research
• conducting tactical research using various methods (moderated and unmoderated interviews, surveys, etc.)
• forming and generating hypotheses to improve user experience
• close cooperation with Growth Lead, QA, developers, PO, PM, data analysts and designers
• systematization, preservation and communication of results to the main stakeholders

Challenges for three months:

• familiarization with the product and processes in the company
• successful onboarding
• participation (with support) in the first grow cycle
• autonomous implementation of the second cycle grouse

To achieve results, you will need:

• minimum 2 years of experience in conducting quantitative and qualitative user research
• user orientation and empathy - a must have
• experience in conducting moderated and unmoderated research
• ability to structure information, organize its storage and presentation colleagues
• experience working in a cross-functional team
• skills in facilitating meetings and workshops
• experience in stakeholder management
• participation in participatory workshops
• developed communication skills
• experience conducting research on the Ukrainian market will be an advantage
• experience working with data (cleaning, aggregation, basic data-visualization) will be an advantage
• knowledge of the English language: readspeaking — Intermediate, speaking — Pre-Intermediate

How do you regulate your working hours?

• flexible schedule taking into account functionality
• days off with retention of remuneration: 20 for personal needs, 1 more for birthdays, 10 due to illness, up to 8 for donation of blood

How will you pump your skills in Uklon?

• internal exchange of knowledge, mentoring programs and trainings for the development of soft and hard skills
• receiving profile certifications for IT experts
• corporate library and subscriptions to information resources
• personal/team budget for training
• corporate discounts and compensation English lessons
• long-term training for managers

Care and support

• medical insurance in Ukraine
• paid sessions with Pleso psychotherapists
• providing their fighters in the Armed Forces with ammunition and medicines
• gamification, gifts, raffles and discounts from partners
• sports events and corporate team building
• wellness programs (emotional support workshops)
• massage weeks at the office in Kyiv
• promo codes for trips with Uklon

Regular Sport Activities:

• Uklon Football weekly
• Uklon Online & Offline Yoga weekly
• corporate discounts, partial compensation for classes by sports

Corporate social responsibility

Uklon is a socially responsible business and is among the TOP-10 largest donors to support the defense forces and humanitarian initiatives among Ukrainian businesses in the IT and telecommunications sector. The total amount of financial support and investments of Uklon, including the company's corporate contributions and charitable contributions of the founders, in support of the Armed Forces, volunteer movements, CSR projects and charitable initiatives, for the period from January 2022 to July 2025, amounted to more than 230 million hryvnias.

Also, the company is among the most responsible taxpayers in the IT sector, having paid according to the results of its activities in 2024 680 million hryvnias in taxes.

If you are looking for a driven and ambitious product company focused on development and global expansion, interested in using the latest technologies and ready to further increase your expertise, join the Uklon team.

*We value every feedback and aim to provide feedback within 7 working days. If there was no answer, don't be upset: it's just that this time there was no match with the vacancy.

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Thank you for choosing Uklon. See you soon!