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User support specialist in EZdorovya

Posted more than 30 days ago

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EZdorovya

EZdorovya

0
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Without experience
Kyiv
Full-time work
eZdorovya is an IT company responsible for the development and implementation of the largest projects in Ukraine from the electronic health care system eHealth.The key task of eZdorovya is to build a stable electronic health care system and create conditions for the development of a free and competitive market of IT services in medicine, ensure interaction with the central eHealth database. vacancycustomer support specialist, who aspires to be part of a team that forms digital infrastructure in

eZdorovya is an IT company responsible for the development and implementation of the largest projects in Ukraine from the electronic health care system eHealth.

The key task of eZdorovya is to build a stable electronic health care system and create conditions for the development of a free and competitive market of IT services in medicine, ensure interaction with the central eHealth database. vacancycustomer support specialist, who aspires to be part of a team that forms digital infrastructure in the field of health care, implements innovations in Ukraine.

Providing consultations to users according to the approved instructions knowledge

  • Escalation of incidents if necessary

  • Communication with users regarding the status of the application

  • Formation of completed work 700; font-style: normal; text-decoration: none>Education: higher or incomplete higher education
  • Basic knowledge in the field of information technologies, confident use of a PC;

    text-decoration: none">Skills in written and spoken Ukrainian

  • Ability to work with users

  • Experience in a support service or Help Desk is preferred

    • Experience with Jira Service Desk> style="font-weight: 400; font-style: normal; text-decoration: none">

      Experience of working with state electronic systems in the field of health care

    We offer

    • Experience of creating and supporting the world's leading healthcare system
    • Experience of working with the largest and most professional team in Ukraine"> in accordance with legislation; 

    • 400; font-style: none"font-weight: 400; font-style: normal; text-decoration: none">

      Salary revisions according to personal performance and financial indicators of the enterprise

  • Without experience
    Kyiv
    Full-time work
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