Technical support specialist in Avrora, multimarket

Aurora Multimarket is a modern business that started in 2011 in Poltava Oblast.

Today Aurora Multimarket has more than 1,700 stores, 4 support offices and 5 logistics hubs in Ukraine.

Our team is more than 16,000 Aurora residents who work every day to implement Aurora's mission: to improve people's everyday lives by making home and soul products available.

Your key tasks:

• Diagnostics of computer equipment;
• Support of remote user workstations;
• Installation and administration of OS and Software;
• Working with specific software;
• Receiving and processing incoming calls from users regarding technical issues;
• Executing user requests, as well as informing users about the fulfillment of these requests.

We will enjoy working together if you:

• You like to solve problems, you have patience and you know how to find a common language with people.
• You have experience in the administration of Windows, Linux OS; priorities;
• You know how to solve problems quickly;
• You have high sociability, friendliness;
• You have business communication skills, competent oral and written language;
• Able to learn quickly;
• You have technical thinking, as well as the ability to independently find solutions to problems.
• If you have experience working in technical support will be an advantage.

Additional advantages:

• Corporate transportation and own bla-bla-car;
• Discount club from partners;
• Equipped food court and recreation areas, with the opportunity to buy a delicious fresh lunch and snacksAdvantages of working in Aurora:
• Safe, autonomous and technological office with modern services;
• Comfortable work schedule;
• Discount 15% on purchases of goods in our network;
• Opportunity to quickly build a horizontal and vertical career;
• Use of LEAN methodology (lean production);
• Bonuses for ideas for improving work processes;
• Weekly online meetings of the entire company with the opportunity to ask questions to the CEO;
• Free courses and trainings from corporate training centru;
• Opportunity tolearn on any external platforms with partial or full cost compensation;
• Uniquecorporate culture, interesting events and activities;
• Opportunity to initiate and joincharity projects;
• Baby box for newborn aurors;
• Free legal consultation;
• Incredible sports community with regular challenges and prizes.

Useful for you:

• For employment during the period of martial law, men must have a valid military registration document.
• It is not important for us. whether it is your first job or you have many years of experience - we value the desire to learn and develop in talents! Got a question? Call!