Technical support engineer in FinX

Crediplus Financial Company (trademark FinX) is an expert in the field of consumer credit for individuals, whose offices are open in most cities of Ukraine. If you want to work in a team of professionals and reach new horizons of development, come to us.

Our team has an open vacancy for the position of Technical Support Engineer.

Responsibilities

• Initial setup of the system according to the company's requirements;
• Management of users and access rights;
• Resolving technical problems (answers to L2 requests within 2 hours)
• and patching;
• Prompt response, diagnosis and troubleshooting in real-time;
• Creating instructions for common problems;
• Configuring workstations and organizing feedback to improve system performance.

Requirements

• Experience with banking systems from 1 year;
• Knowledge of ABS Scrooge will be a significant advantage;
• Understanding banking processes and financial operations;
• Experience with reporting systems and analytical tools;
• Readiness to learning and mastering new technologies in the financial sphere.

Preference is given

• Knowledge of related banking systems;
• Skills in programming and working with databases data;
• Understanding banking processes and regulatory requirements.

We offer

• Competitive salary (discussed at interview);
• Official employment in accordance with the Labor Code of Ukraine;
• Opportunities for professional development and training;
• Flexible work schedule, the possibility to work in a hybrid format or remotely;
• Modern office in the business center of the city.

We are easy to find in the name search #FinX