Requirements:Experience in technical support of an Internet operatorUnderstanding the principles of modern telecommunications networks, (Ethernet, switching, routing in IP networks)Understanding the principles of the TCP/IP protocol stack; Experience working with monitoring systems (Zabbix, Cacti...), billing systems, CRMExperience working with active network equipmentAbility to learn;Competent Ukrainian language; English will be an advantage;Punctuality, responsibility;Willingness to learn and
Requirements:
- Experience in technical support of an Internet operator
- Understanding the principles of modern telecommunications networks, (Ethernet, switching, routing in IP networks)
- Understanding the principles of the TCP/IP protocol stack;
- Experience working with monitoring systems (Zabbix, Cacti...), billing systems, CRM
- Experience working with active network equipment
- Ability to learn;
- Competent Ukrainian language; English will be an advantage;
- Punctuality, responsibility;
- Willingness to learn and develop;
Responsibilities:
- reception and processing of requests (e-mail, telephone, chat) from clients of legal entities
- monitoring of network operation, equipment;
Work schedule: shift, (shift - 12 hours). Remote work.