System Analyst (Action Portal) in Diya

We will strengthen the in-house team that develops and supports the Diya web portal. Our mission is to create innovative digital services that transform the interaction of citizens with the state. We work on 200+ services, constantly expanding their range and improving quality.

Our values:
We believe in different thinking, which allows us to create unique solutions for complex government processes. Our client-centricity is manifested in the development of convenient and intuitive services for millions of Ukrainians. We value cooperation and openness, actively working with partners to integrate different systems. Integrity and perseverance help us overcome challenges and achieve ambitious goals in the field of digital transformation of the state.

Your main mission:
Design reliable and scalable architectural solutions for the Diya web portal, ensuring smooth operation of existing and implementation of new digital services. You will be the key link between business requirements and technical implementation, translating complex government processes into clear technical specifications.

Work focus:
- development of detailed system requirements (FRS/SRS) and technical specifications for new and existing services; external systems;
– modeling of information flows and development of data structures for new functionalities;
– technical interpretation of regulatory and legal bases for forming system requirements;
– creation of UML and BPMN diagrams for modeling technical processes and integrations;
– close cooperation with the team development, vendors and partners to ensure quality integration;
– participation in Agile ceremonies and optimization of existing development processes.
master's level);
– 3+ years of experience as a systems or technical business analyst in product or service IT companies;
– willingness to work in the office (hybrid format possible);
– practical experience with REST API / SOAP, BPMN systems, JSON and XML data formats;
ability to develop system documentation (SRS/FRS) and API specifications;
- experience with BPMN, UML notations;
– understanding of backend service architecture and integration principles;
– practical ability to write SQL queries for data analysis and validation of solutions;
- a deep understanding of SDLC processes and development methodologies (Agile, Scrum, Kanban, Waterfall);
- English at the B2+ level (for working with documentation and communication with partners). style="font-style: normal; font-weight: 400"/>
Would be a plus:
experience working with government, financial or highly regulated IT products;
– experience of working with the legal framework and the transformation of legal norms into technical requirements;
– experience of working in highly loaded IT projects;
– experience in the integration of various registers/systems;
– certifications focused on system analysis or architecture (for example, TOGAF).

We are looking for talent who:
- has a systems mindset and knows how to work with complex architectural solutions;
adapts quickly to change and works effectively in a dynamic environment;
is able to effectively communicate technical concepts to a non-technical audience;
We offer:
- the opportunity to join the in-house team "Action"; font-weight: 400">work on national scale projects affecting millions of Ukrainians;
- professional development in the field of government digital services; font-weight: 400">cooperation with industry experts;
- office with uninterrupted internet; 400">reserving employees under current military registration.
Ready for the challenge?
If you are ready to apply your technical skills to create innovative public services and be part of a team that is changing the country through digital solutions, join us! Your experience and expertise will help us build the future of digital Ukraine.