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Support specialist (German, remote) in Tehno Treyd KS, TOV
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Tehno Treyd KS, TOV
Dimax Group is a German manufacturer of branded generators, portable charging stations, garden equipment and auto components, present in 20+ countries. We are a rapidly growing company, which is confirmed by double recognition in the prestigious Forbes Diamonds rating (2023, 2025).
We are currently looking for a qualified Customer Support Specialist with knowledge of the German language, focused on high communication standards. We need a team player who is enthusiastic to provide first-class customer support and be part of our successful international team.
If this is about you, please send your resume to [email protected] or write toTelegram.
chat). 400; font-style: normal; text-decoration: none">Supporting orders at all stages: from status to payment. style="font-weight: 400; font-style: normal; text-decoration: none">Processing requests for returns, exchanges and warranty service.
Interaction with the company's internal services (logistics, accounting, service department).
Fixing all appeals and keeping history in the CRM system.
Collecting and transmitting customer feedback for improvement service.
Informing customers about current promotions and special offers.
Experience in the field of customer support.
Customer orientation, gability and management skills negotiations.
High level of stress resistance and
personal responsibility for the result.We we offer:
Official employment.
Remoteor hybridwork format.
If necessary, we provide a laptop for work.
Working schedule: Mon - Fri, 9:00 - 17:30.
[email protected]. More details can be found at.
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