Support Specialist in ZADERECKA K.S., FOP

IT Support Specialist

We are looking for an IT Support Specialist (L1) to ensure the stable operation of users and the IT infrastructure of the company.

Main duties:

• Technical support for users (office and remote)

• Diagnosis and troubleshooting of problems with Windows 10/11, software and peripherals

• Setting up work stations, creating accounts, onboarding/offboarding

• Network support (LAN, Wi-Fi, VPN), working with DNS, DHCP, TCP/IP

• Technical accounting, modular PC repair

• Working with Service Desk (Jira) and documentation (Confluence)

Requirements:

• Experience in IT Support / HelpDesk from 1 year

• Practical experience in Windows 10/11 administration

• Understanding network principles (TCP/IP, DNS, DHCP, VPN)

• Experience with RDP / AnyDesk / TeamViewer

• Experience with Google Workspace and Microsoft 365

• Knowledge of hardware PC

Will be a plus:

• Exchange / Microsoft 365, RDS

• Basic PowerShell

• Working with file layers and access rights

We offer:

• Stable work in an IT company

• Professional development and opportunity growth

• Friendly team and modern tools

• Competitive salary