Support Manager (remote format) in Produkti u Sultana

We are inviting a Support Manager (remote format) to join the team, who will be responsible for processing online orders. The work is performed in a remote format, so you can work from home.

Conditions and benefits:
• Fixed salary 40,000 UAH with the possibility of receiving additional bonuses for high-quality and timely completion of tasks.
• Ready-made scripts and response templates — you do not need to think up the texts of messages yourself.
• The possibility of professional growth and development in other areas of the company.
• Constant support from colleagues and management in work matters.
• A paid internship period, during which you will get to know the processes in detail and gain practical skills in working with orders.

Main tasks:
• Processing orders received through the site and messengers (Viber, Instagram).
• Cooperation with employees responsible for order collection and control of stages their implementation.
• Clarification of details regarding possible product replacements, delivery methods, and payment options.

We will be glad to receiveYour feedback and are ready to promptly consider it!