Field Monitoring Specialist - Ukraine in GLOBAL EMERGENCY GROUP, INC.

BACKGOUND:

Founded in 2007, Global Emergency Group, Inc. (GEG) through its branch office in Ukraine supports Credence Management Solutions with the monitoring of humanitarian services in Ukraine. The GEG headquarters is near Winchester, Virginia with our global team based all over the world.

POSITION OVERVIEW

The Field Monitoring Specialist (FMS), as a full-time employee, will perform Field Programs Support (FPS) on behalf of GEG/Team Credence in support of our clients in Ukraine.

The FMS will assess the impact of Implementing Partner (IP) interventions funded by our clients in emergency settings. The FMS will engage with key stakeholders including IP, community leadership, and beneficiaries, and report back on findings. These findings facilitate the client’s ability to ensure IP compliance with commitments, ensure that activities on the ground are implemented to standards, and adhere to Do No Harm protocols.

The FMS will be responsible for conducting field visits in areas where our clients and its partners are providing humanitarian assistance in Ukraine and create reports based on the data collected. The objective of each field visit will either be to monitor the work of an IP or to assess the needs and challenges in a defined location. The FMS will support technical and logistical aspects of site visit planning and adhere to all security-related recommendations.

POSITION REPORTING/COMMUNICATION LINES:

Under the supervision of the Field Monitoring Lead (FML), the FMS will communicate directly with, and take technical direction from the client, or another identified programming designate.

POSITION DESCRIPTION

The FMS will conduct monitoring field visits to areas where the client is providing humanitarian assistance to partners. Each field visit will serve the objective of monitoring the activities of partners as well as assessing humanitarian needs in specified locations. 

The FMS is expected to operate from Kyiv and support technical and logistical aspects of site visit planning and daily activities. The FMS may be called upon to shift their portfolio to support activities at the direction of the client’s programmatic staff.

POSITION RESPONSIBILITIES

The FMS will be responsible for the following:

1. Develop a Contextual Understanding and Conduct Humanitarian Context Monitoring: The FMS will develop an understanding of humanitarian contextual developments within Ukraine, while also maintaining knowledge of the client’s sectoral guidelines, M&E standards, award portfolio, and response priorities. The FMS will provide regular verbal and written reporting to activity managers and other entities on issues related to the programs they support and on the overall humanitarian situation in Ukraine. This will include providing regular reports on humanitarian monitoring site visits, attending meetings, context, and other issues that impact relief and development efforts. The FMS will conform all reporting to assigned templates and guidance used for the team to ensure the standardization of reports.

1. Monitor Client Programs: The FMS will perform monitoring of client-funded projects in accordance with the thematic and geographical priorities identified by the client and in agreement with the IP. The FMS will utilize a mixed methods approach of tools pre-approved by the client to check for any “Red Flag” issues and also verify the quality of programming based on performance criteria. The FMS will maintain regular contact with the IP. He/she will travel to partner implementation sites to verify project activities and document progress and challenges (including access issues) against approved project scopes. The FMS will report to the client on partner progress and share beneficiary feedback.

1. Perform Needs Assessments: The FMS may travel to locations where client staff cannot access that are experiencing new and evolving crises to assess humanitarian needs. The FMS will report to appropriate teams on his/her assessment findings.

1. Assist Staff in Conducting Remote Site Visits: The FMS will assist staff in implementing virtual or remote site visits, if requested, to areas where client staff cannot travel. The FMS will work with these staff, including technical specialists, and the IP to plan and conduct these remote site visits. 

1. Link to Technical Standards: Where feasible, the FMS will use the client's technical standards for monitoring and assessment; guidance on these techniques will be provided by field and monitoring and evaluation (M&E) staff. All data gathered by the FMS will be anonymized, will protect the privacy of respondents, and will be encrypted. The data and reports will not be shared beyond GEG, Credence and the client without the written consent of the appropriate program teams.

POSITION QUALIFICATIONS

Required

• Strong understanding of humanitarian aid and at least three years’ experience implementing or monitoring humanitarian or development programs
• Experience working in conflict-affected zones
• Familiarity with Monitoring and Evaluation frameworks
• Advanced English proficiency, AND advanced Ukrainian language proficiency
• Travel 50-75% of the time within Ukraine
• Ukrainian citizenship

Desired

• Experience working in Ukraine
• Experience in field monitoring
• Understanding of M&E fundamentals
• Familiarity with USG monitoring practices and standards 

REQUIRED POSITION COMPETENCIES

• Engagement with Stakeholders: Handles stakeholder, beneficiary and client questions and complaints, excellent communication, handles service problems politely and efficiently, always available for stakeholders, beneficiaries and the client, follows procedure to solve problems, understands company services, maintains pleasant and professional image
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to GEG and client policies and procedures
• Interpersonal Skills: Demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, colleagues, clients, and other outside contacts
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization
• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work

Duration

The position will be full-time from the contract start date.

Travel Frequency

The FMS is expected to be based in Ukraine and complete all required field visits (including travel) during the period that he/she is contracted. The exact number of field visit reports generated by these days of field visits will depend on the location(s) visited, duration of travel required, and access limitations posed by the conflict.

 Working Conditions

The FMS will be provided with an office space on an as needed basis. The FMS will travel to project sites and humanitarian crisis sites using a combination of locally arranged transportation and implementing partners’ vehicles.

The advisability of safe travel will be determined by the FMS after consultation with client staff, GEG contracted security support, and client implementing partners who work in the targeted area. The FMS will adhere to security management directives and policies as prescribed by these parties or face disciplinary procedures.

Benefits & Leave

As a full-time employee, the FMS will have access to Global Emergency Group’s full Ukraine benefits package (provided separately) as currently available in Ukraine.

ABOUT GLOBAL EMERGENCY GROUP

Founded in 2007, GEG is a benefit corporation that supports vulnerable people affected by crisis in 52+ countries by providing a broad range of humanitarian support services to a wide range of organizations, including the United Nations, the International Red Cross and Red Crescent Movement, donor governments, companies, major international and national NGO’s and local communities. Every day, these organizations and communities rely on GEG’s emergency response expertise, and on the combined capabilities and dedication of its people to implement strategies, find solutions and seize opportunities to assist the world’s most vulnerable people.

Global Emergency Group is committed to being an equal opportunity employer and recruiting people of diverse backgrounds and experiences. GEG does not discriminate on the basis of race, religion or belief, color, gender, sex, sexual orientation, marital status, family structure, age, medical condition, disability, ancestry, national origin or ethnic group. All recruitment decisions are made on the basis of qualifications, merit and business need.

HOW TO APPLY:

Please send your motivation letter and CV in English to [email protected] no later than 20 January 2026, with Field Monitoring Specialist Ukraine as the subject title of your email.  

 Please note that only shortlisted candidates will be contacted.  References will be contacted after interview.