Support Manager (customer service, calls) Location: office Schedule: 08:00-18:00 (1 hour lunch) Salary: rate 18,000 UAH + bonuses Average income: 28,000–30,000 UAHDuties:Communication with customersProcessing of incoming/outgoing callsCustomer support during workFixing information in CRMTransferring complex requests to the appropriate departmentsRequirements:Clear and literate languageAbility to conduct dialogue and hold a conversationStress resistanceBasic PC skillsExperience in calls will be a
Support Manager (customer service, calls)
Location: office
Schedule: 08:00-18:00 (1 hour lunch)
Salary: rate 18,000 UAH + bonuses
Average income: 28,000–30,000 UAH
Duties:
- Communication with customers
- Processing of incoming/outgoing calls
- Customer support during work
- Fixing information in CRM
- Transferring complex requests to the appropriate departments
Requirements:
- Clear and literate language
- Ability to conduct dialogue and hold a conversation
- Stress resistance
- Basic PC skills
- Experience in calls will be an advantage
We offer:
- Stable rate + bonus system
- Training before starting work
- Team, where there is support and a normal pace of work
- Comfortable office