Support manager in dehto

We are looking for a person to join the dehto support team who will help make the experience of our customers pleasant, understandable and humane. Support for us is not about "answering a message" but about creating a feeling of care and trust

dehto is a startup with a lively pace and constant launches. There are many challenges and dynamics here, but there is always honesty, warmth and a common goal — to build a strong project with a foundation for years to come. href="https://robota.ua/redirect?event_name=url_click&redir_token=eyJPcmlnaW5hbFVybCI6Imh0dHBzOi8vZm9ybXMuZ2xlL2RwV05jaEQ2MlJGRVE0NjlBIiwiVmFjYW5jeUlkIjoxMDk3NjI1Mn0=" rel="nofollow noopener noreferrer" target="_blank">https://forms.gle/dpWNchD62RFEQ469A

Maybe this is the match you were waiting for?)

From some:
- Stable payment + KPI for results
- Training and support step by step
- Support from managers 24/7 when you need advice or instructions
- Team, who likes humor, but knows how to keep structure
- Space for ideas
- Ability to manage processes and create solutions to problems
- Opportunity to grow to other positions, just show yourself! 
taxes

From you:
- Be in touch (speed of response to messages is important, on non-working days - without fanaticism)
- Mother a stable nervous system (because students are different, and you are an operating support)
- Be able to resolve conflicts and be assertive
- Creativity - when you need to explain something or come up with a better way
- Respond to students in our communication channels
- Process applications, add to trials, convert to students 
- Accept payments, transfer students, check balances 
- Coordinate split classes, remind about conversation clubs 
- Lead CRM, monitor KPIs, record everything clearly and structurally
- Work with teachers: coordination and joining the team
- Be in the topic of instructions, updates and constant of movement
- Willingness to open a FOP (or already have one) and sign a contract

General information:

• schedule: for the trial period — Mon-Fri, 9:00 a.m.–10:00 p.m.; full-time work - 2/2, 9:00-22:00 (approximately 15 working days per month)
• completely online
• ready instructions for everything
• full training cycle and constant support
• Day off and vacation can be taken at any time (the main thing is to notify in advance and agree on a change with the second manager)

A little more about us:
Our website:https://dehto.de/
Our Instagram:https://www.instagram.com/dehto.school/
Our thread:https://www.threads.com/@dehto.schoolOur Telegram: href="https://robota.ua/redirect?event_name=url_click&redir_token=eyJPcmlnaW5hbFVybCI6Imh0dHBzOi8vdC5tZS8rWFpGOVJIcG5pczh4TURneSIsIlZhY2FuY3lJZCI6MTA5NzYyNTJ9" rel="nofollow noopener noreferrer" style="text-decoration: underline; font-style: normal; font-weight: 500" target="_blank">https://t.me/+XZF9RHpnis8xMDgy style="font-style: normal; font-weight: 500"/>someone is already preparing to hug you in their comaнді!

Форма тут: https://forms.gle/dpWNchD62RFEQ469A