Sales optimizator (Spanish / Latam) in TapOK

We are an international group of companies operating on the markets of Europe and Latin America. We develop and scale our own products and projects in the areas of e-commerce with internal logistics, affiliate marketing and performance marketing.

Remote / Full-time

Mission for the role:Sales funnel management, optimization and changes in processes, in particular in pricing, and ensuring effective use of analytics.

Requirements:

• Experience in Affiliate / Health & Beauty (COD) / e-commerce / digital marketing.
• Spanish language at B2+/C1 level and English from B2 (oral and written communication).
• Experience optimizing the sales funnel (from lead generation to purchase).
• Experience with analytics: data analysis, drawing conclusions, building hypotheses.
• Understanding unit-economy in e-commerce / COD (CAC, LTV, ROMI, margin, break-even point).
• Experience working with commercial contact centers (cold calls/outbound traffic). 

Skills:

• Ability to work effectively with international teams, taking into account cultural and linguistic differences, ensuring clear and understandable communication.
• Working with AI tools: experience using AI tools for data analysis, process automation and decision making.
• Skills in using the 5-step sales structure: ability to effectively apply sales techniques, including establishing contact, identifying needs, presenting, working with objections and closing the deal.
• Experience in developing and implementing pricing strategies to maximize profit and improve product economic performance.
• Ability to quickly analyze data, find patterns and draw conclusions to improve business processes.

Professional knowledge:

• Understanding the principles of developing texts and language modules for contact center scripts. 
• Knowledge of sales processes through the contact center.
• Practical understanding and application of modern sales techniques: SPIN sales, Cross-sell, SNAP sales, Challenger Sale.
• Understanding approaches to pricing (package and dynamic pricing, formation of a value proposition for different customer segments).

Basic responsibilities:

• Formation of commercial offers and prices for partners/products taking into account the type and quality of traffic.
• Adaptation of sales approaches for different consumer segments, development and implementation of sales standards.
• Update and optimization of script logicof the contact center. 
• Introduction and support of price parameters in automatic pricing algorithms.
• Initiation and implementation of changes in training processes and operational activities of the contact center in order to increase efficiency.
• Conducting experiments (pricing, scripts, offers) to optimize the sales funnel, analyzing the results and making decisions about scaling.
• System analysis of key metrics (approve rate, redemption, average check, conversation duration, conversions, etc.).
• Cross-functional interaction with affiliate managers, brand managers, etc. 
• Analysis of the competitive environment (prices, offers, scripts, sales approaches) and the formation of recommendations for business.
   

Benefits for the company's employees:

• Annual systematic salary review according to your achievements and market conditions.
• The working day can be started between 8:00 and 11:00 and finish between 17:00 and 20:00.
• Paid vacation (20 working days per year) and sick leave (unlimited, on request).
• Corporate English language courses.
• Offs on public holidays and transfer days.
• 1 paid day off per year for a birthday (yours or members family).
• 3 paid days off in case of birth of a child, marriage or loss of a close relative.
  

Compensation package:

• Professional training and certifications.
• Compensation for language learning (English, Ukrainian, Italian, German, Spanish) for employees who actively use foreign languages in work.
• Material assistance for the birth of a child, marriage or loss of a close relative.
• Help in cases of war or serious illness (the amount is determined individually).
• New Year and anniversary gifts.
• Team-building corporate events.
• Expenses for business trips (travel, accommodation, per diem).
   

Compensation under the "Cafeteria" system for individual needs: You can choose one or more options within the budget (3000 UAH/quarter):

• Self-development courses.
• Working literature.
• Subscriptions to professional applications and resources.
• Sports (subscriptions to gyms or swimming pools).
• Medical check-ups, vitamins or consultations
• Repair of a personal laptop used for work.
• Renting a co-working space.
  

Stages of our communication:

1. Pre-screening for compatibility of experience with role requirements.
2. Interview? with the recruiter.
3. Interview with the manager.
4. Test task. 
5. Language test. 

We do not cooperate and do not allow candidates from Russia and Belarus into the recruiting process.