Referral specialist in Yangoli spasinnya, BF

Vacancy: Redirection Specialist

Place of work: (Dnipropetrovsk + Zaporizhzhia Oblast)

The "Salvation Angels" Charitable Foundation is looking for a Redirection Specialist to join its team.

Your work will have a significant impact on the lives of families who were injured during hostilities in Ukraine and need help.

Requirements:

• Developed effective communication skills.
• Ability to conduct an initial assessment of needs and risks.
• Skills of active listening and non-violent communication.
• Ability to explain complex information in accessible language.

Responsibilities:

• Receive external referrals (as a contact person) and check external referral forms.
• Enter data about external redirects in the redirect database.
• Monitor the referral database regularly for internal referrals.
• Initiate contact with persons in need of referral.
• Fill out the forwarding form.
• Connect the user services with the necessary services (phone, e-mail).
• After redirection, contact the service user/service provider to ensure that the service has been provided.
• Update the redirection status in the database.

We offer:

• Work in a charitable foundation with an important mission and a competitive salary;
• Flexible work schedule;
• Opportunity for development and professional growth, a friendly team and a pleasant work atmosphere;

https://forms.gle/DfqLoGQipctLBPro8

Applications for vacancies will be accepted until February 20, 2026.

Feedback will be provided to all candidates who responded within 10 working days of the application deadline. We sincerely appreciate your understanding.