Aurora Multimarket is a modern business that started in 2011 in Poltava Oblast.Today Aurora Multimarket has more than 1,700 stores, 4 support offices and 5 logistics hubs in Ukraine.Our team is more than 16,000 Aurora residents who work every day to implement Aurora's mission: to improve people's everyday lives by making home and soul products available.Your key tasks:Assisting product users and their support.Organizing product user training and upgrading.Fixing the pain points of product users
Aurora Multimarket is a modern business that started in 2011 in Poltava Oblast.
Today Aurora Multimarket has more than 1,700 stores, 4 support offices and 5 logistics hubs in Ukraine.
Our team is more than 16,000 Aurora residents who work every day to implement Aurora's mission: to improve people's everyday lives by making home and soul products available.
Your key tasks:
- Assisting product users and their support.
- Organizing product user training and upgrading.
- Fixing the pain points of product users and forming technical specifications for product/process adaptation (small improvement).
- Collection of feedback and communication within the framework of MVP and implementations.
- Preparation of instructions and control of their relevance within the framework of existing processes.
- Preparation of temporary instructions during the stages of implementation and MVP.
- Assistance in process measurement and research.
- Maintenance of processes "on the towel".
- Support of "fighting fires".
- Development of current reporting on operational indicators of processes.
- Search for reasons for deviations of operational indicators.
It will be great for us to work together if you:
- You have basic project management skills.
- You are well versed in operational management (middle level).
- You are strong in copywriting. and communication (strong).
- You have an analytical approach and know how to work with data (middle level).
- You are adaptable and flexible at work.
- You are able to keep calm and control impulses in stressful situations.
- You easily find a common language with people and solve problems effectively.
Advantages of working in Aurora:
- Safe, autonomous and technological office with modern services
- Comfortablework schedule
- 15% discount on purchases of goods in our network
- Opportunity to quickly build horizontal and vertical career
- Use of LEAN methodology (lean production) center
- Opportunity to teachon any external platforms with partial or full cost compensation
- Unique corporate culture, interesting events and activities
- Opportunity to initiate and join charitable projects
- Baby box for newborns
- Free legal consultation
- Incredible sports community with regular challenges and prizes
Additional benefits:
- Children's room
- Corporate transportation and own bla-bla-car
- Parking for bicycles and cars, bicycle rental;
- Discount club from partners;
- Equipped food court areas and rest, with the opportunity to buy a delicious fresh lunch and snacks accounting.
- It doesn't matter to us whether it's your first job or you have many years of experience - we value the desire to learn and develop in talent!
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Got questions? Call! Valentina 380671507955 (Telegram)