Product Manager in GLOBAL SAPPORT SERVISEZ

We are an iGaming product IT company that has been building casino brands for the European, Australian and Canadian markets for over 7 years. During this time we have grown to 5 continents, launched 6 locations and won 25+ awards and nominations.

We are currently looking for a Product Manager to develop our brands in the iGaming (online casino) space. This is a role for someone who wants to influence a product from idea to release, working with analytics, user experience and launching new projects.

Responsibilities:

• Formation and support of the product roadmap taking into account the market, competitors and players' needs.
• User experience research: analysis of funnels (C2R, R2D, FTD > STD), feedback collection from Support and analysts.
• Generation, validation and test of hypotheses; launch of new features (gamification, bonuses, tournaments, loyalty).
• Setting tasks for the development team, coordination with QA.
• Prioritization of backlog: bugs, new features, integrations.
• Participation in release management: planning, acceptance of tasks, retrospectives.
• Control of key metrics: registrations, deposits, retention, DAU/WAU/MAU, ARPU, session length.
• Working with an analyst to generate hypotheses and improve the product.
• Starting A/B tests of new mechanics and offers.
• Ensuring the convenience of user flows: registration, verification, deposit, games, withdrawal.
• Monitoring competitors, gamification trends and bonuses programs.
• Adaptation of the product for different markets (localization, currency, PSP).
• Complete setup of a new brand: from choosing a theme to integration of providers.
• Coordinating with Retention, Acquisition, Payments, Support.
• Formation of MVP taking into account the budget and KPI.

Requirements (Must have):

• 1.5-2 years+ experience in the role of Product Manager.
• Proficiency in web and product analytics: GA, Posthog, Ripe, Clarity, Metabase, BigQuery, Power BI, Tableau.
• Knowledge of unit economics (CAC, LTV, ROI, margin, break-even).
• Experience working in Agile/Scrum teams: backlog, roadmap, user stories, acceptance criteria, Jira/ClickUp, Confluence/Notion.
• Release management and basic QA interaction (test cases, UAT).
• Knowledge of UI/UX basics, Figma/Miro, Customer Journey Map.