People & Operations Manager in Friends of Brands

Friends of Brands | Kyiv, remotely + office once a week | 20-30 hours/week

Who are we?

Friends of Brands Inventive Marketing. We invent solutions even when it seems that they do not exist.

Strategic communication agency, which since 2016 has been making projects forUSAID, PACT, UCBI, Council of Europe, EU Delegation, MSI, UCF, Geneva Call, Centr UA, Bosch, Сomfy, Eldorado, Amway, FitCurves, Hotline, Marco, Film.ua, Interpipe, MIM business school, BookChef, Lviv Book Forum, Book24, GeorgBiosystems, EnziPharm, Сrossover, ProntoFilm, Film.ua, Trend Gallery, theCage, Atmasfera, etc.

We work on serious topics - from human rights to post-conflict reconstruction. But at the same time, we are a living team that values ​​each other, flexibility and the opportunity to develop. We have an office in Kyiv, we meet there on Wednesdays. The rest of the days - who is comfortable.

Who are we looking for?

We needa living person nearby, who likes to work with people and organize processes so that the team can focus on cool projects. This is a person who:

• finds the right people in the team and accompanies them to a start that you want to stay from

• hears 1:1 and organizes teambuildings>

  accesses, document reminders

• offers initiatives that make work more comfortable

If this is about you - read on!

What do we expect from you?

Experience (one of the options is suitable)

• office management 2+ years (any field), or event management 1+ years, or junior HR 1+ years (especially in startups/agencies), or community manager 1+ years, or executive assistant 2+ years with various tasks

Personal qualities (this is the main)

• emotional intelligence and healthy boundaries, that is, you listen to people, but do not take their problems on yourself

• proactivity, that is, you see what needs to be done and do it without waiting for instructions

• organization, that is, you keep many threads and nothing gets lost

• systematicity, that is, you notice where the process breaks down and come up with a solution

• communication without drama, i.e. you can talk to different people, non-conflict, but you know how to defend your opinion

Practical skills

• confidently work with tables, online tools

• can you write a clear text of the vacancy / message / procedure

• know how to organize processes (or learn quickly)

Cool if you

• have experience in recruitment (even basic)

• understand marketing/creative field

• do you know systems like Worksection, Slack, Notion

• interested in team psychology and training

• can facilitate meetings and processes

Definitely not suitable if you

• expecting "big" HR work (strategies, policies, market analytics)

• too procedural and formal

• don't like operational "trifles"

• you quickly burn out from the emotions of others

• need clear instructions for each step

What should be done?

Working with a team (up to 35% of time)

• spend 1:1 with people (find out how things are, what bothers them, what they want)

• participate in the weekly "Team Pulse"

• gather feedback through surveys, informal conversations

• organize the definition of "the best employee of the month"

• plan and conduct team building activities (online and offline, once per quarter)

• coordinate training, i.e. identify needs, find courses/trainings, organize the process together with the team

Operational support (up to 25% of time):

• control Worksection, who has completed the hours, who has not, whether it is correct

• manage access (Google Drive, mail, tools)

• remind about deadlines for documents, invoices, contracts

• communicate with the accounting department so that registration processes go smoothly

• support office day (Wednesday): help with documents, New mail, organizational issues

Recruiting and onboarding (as needed, up to 25% of the time):

• search for candidates and conduct initial interviews

• coordinate final interviews with the team

• prepare documents for hiring (interaction with accounting)

• support the start for newbies: welcome pack, access, getting to know the team

• look for outsourced specialists and contractors as needed

Additionally (up to 15% of the time):

• offer initiatives that will make the team happier

• conduct exit-interview if someone is going

• help the CEO in admin and HR matters

• love the profession and develop in it :)

What do we offer?

Official salary and part-time employment employment with one office day a week on Wednesdays (Kyiv, Palace of Sports), the rest of the days - remote, as comfortable initiatives, working with talented experts, fans of their business

Atmosphere, because we havea team that appreciates each other (this is from satisfaction surveys, we did not invent), interesting international projects, flexibility and trust, openness and friendliness in communication, without toxicity and micromanagement, mutual support and quarterly spirited corporate meetings of course)

How does the process work?

1. You send a resume and a short cover letter (3-5 sentences): why you want to work with us and what you consider your superpower in working with people
2. We look and answer everything within 3-5 days
3. First interview for 30-40 minutes online, get to know each other, discuss experience, give practical cases
4. The second interview is a small test case
So what is yours?" :)
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If you have any questions - write, we will be happy to answer!

We are waiting in the team!

P.S. We value diversity and are open to all people regardless of age, gender, origin or any other characteristics. The main thing is your qualities and desire to make the team better.