Operator of the Information Center in Red Cross Ukraine

The National Committee of the Red Cross Society of Ukraine (CRSHU) announces a competition for the position of Operator of information and communication networks of the Information Center

The Red Cross Society of Ukraine is the largest humanitarian organization in Ukraine, which is one of the first to respond to all emergency situations in the country and provides assistance to those who need it most.

Main responsibilities:

• Receiving incoming calls and making outgoing calls
• Informative support of the population. Providing callers with information on the activities and policies of the Ministry of Veterans Affairs
• Redirecting (if necessary) requests from aid recipients and communities to related organizations
• Entering data into the CRM system
• Completing all necessary training
• Preparing reports on work results

Requirements for the candidate:

• Higher education - desirable
• Experience in public organizations
• Excellent communication skills
• Excellent computer skills (Word, Excel, databases, e-mail)
• Experience in communicating with different categories of people, tact and diplomacy
• Cooperation and teamwork

The Red Cross Society of Ukraine offers:

• Medical insurance
• Reservations
• Convenient office
• Employment according to the Labor Code
• Timely payment of wages
• Friendly and close-knit team of like-minded people
• Join our team and contribute to the development of humanitarian initiatives with the help of digital innovations!

We have The goal is to create a safe and inclusive environment in the TCHHU, which will provide all employees and volunteers, regardless of age, sex and gender, ethnic origin, religion, disability, sexual orientation, equal access to opportunities, protection of their dignity and equal rights.

Permanent place of work: Lviv.