Monitoring and Evaluation Manager (M&E Manager) in International Medical Corps

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Job Description

The role of the Monitoring and Evaluation (M&E) Manager is to support the development effectiveness and accountability by implementing evidence-based program/project management at the local level to guide and improve program performance.

The Monitoring and Evaluation Manager will provide technical support in the development of methodologies and tools to ensure there is a clear and accurate information at the program/project level. The Monitoring and Evaluation Manager also plays an important role in data management and data quality, developing a monitoring and evaluation (M&E) system that adheres to the International Medical Corps Global Guidelines for Monitoring and Evaluation (M&E), Minimum Quality Standards for Monitoring and Evaluation (M&E), as well as the guiding policies and procedures of Monitoring and Evaluation (M&E), in particular, developed by the International Monetary Fund (IMF). 

The Monitoring and Evaluation Manager will provide technical support to the program and build the Mission's in-country capacity through enhanced training and knowledge sharing within the MMK and with the wider humanitarian community. He will also support the development of the project, including the preparation and management of the budget of the Monitoring and Evaluation Mission and the development of the project.

To be successful in this position, the candidate must perform the main duties independently or special working conditions are required.

MAJOR TASKS AND DUTIES

International Medical Corps Policies, Guidelines and Procedures

• Incorporate the Global Guidelines on Monitoring and Evaluation into all relevant Monitoring and Evaluation (M&E) activities at the local level and ensure the functioning of methodological recommendations on monitoring and evaluation at the local level.
• Apply and adapt existing Global Guidelines on Monitoring and Evaluation, tools and templates at the appropriate stages of the project cycle.
• Actively promote standards for preventing sexual exploitation and violence  (PSEA) within MMK and among its beneficiaries.
• Promotecreation of a positive image and general trust in the organization, in particular by applying the Code of Ethical Norms of Behavior, values ​​and position towards internal and external subjects.
  

Project Development and Planning

• Develop and coordinate needs assessment and situation analysis using various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure the relationship between needs assessment and project development.
• Ensure compliance with donor requirements for monitoring and evaluation during the development of project proposals, such as mandatory donor indicators and annexes etc.
• Support Monitoring and Evaluation (M&E) programs and teams in developing a results framework, theory of change, logic diagram and Monitoring and Evaluation (M&E) plan, including indicators for existing and new projects.
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• Determining budget/resources required for M&E project activities.
• Represent the organization in M&E and evaluation working groups, promoting a positive image.
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System Monitoring and Evaluation(M&E)

• In coordination with program team and local Monitoring and Evaluation (M&E) coordinators to establish a robust Monitoring and Evaluation (M&E) system involving all stakeholders to ensure the quality of the MMK mission.
• Follow full Monitoring and Evaluation (M&E) procedures and operational plans within the mission and develop coherent data collection tools involving various stakeholders (project team, partners).
• Ensure that Accountability to Affected Populations (AAP) is built into all IMC activities and support any data collection activity under the direction of the Safe, Accountable and Inclusive Programming (SAIP) coordinator throughout the project cycle, enabling evidence-based program development and corrective action.
• Develop data collection strategies and flows reporting for mission projects.
• Control of the collection and timely provision of data and statistics from medical facilities and other centers.
• Consolidate statistical data from the health, nutrition, sanitation and hygiene sectors ( WASH), Mental Health and Psychosocial Support (MHPSS), Gender Based Violence (GBV) and FSL (depending on the situation) and analyze cross-sectoral statistics.
• Collaborate with Monitoring and Evaluation (M&E) teams and DHIS2 at headquarters to develop and maintain the data management system, including updates, troubleshooting and prompt resolution of any issues that arise.
• Implement DHIS2 where appropriate and feasible, monitor and manage DHIS2 data entry and management.
• Manage the implementation of the Satellite Tracking and Remote Monitoring (STARM) system
• Manage the process of preparing quarterly country reports and work closely with technical managersprograms to generalize project data at the country level
• Conduct regular site visits or as necessary to monitor service delivery and ensure data quality.

Management data quality

• Cooperate with technical staff in maintaining data quality and regularly monitor programs.
• Evaluate the quality of collected data for indicators and ensure the elimination of errors and problems related to
• Coordinate regular data quality audits conducted at various facilities, summarize results at the project level, and develop action plans to implement corrective actions.
• Manage tools and methods for assessing the quality and security of data.
• Ensure compliance with ethical standards in the collection and management of all data, the use of informed consent practices in conducting all interviews, as well as reducing risks to confidentiality in data storage and transmission.
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• Identify and locate supporting documentation for indicator reporting.
• Retain mission-level data in accordance with MMK data protection protocols.

Selection methods

 Qualitative and quantitative methods

• Develop and use various qualitative and quantitative data collection methods, including structured/semi-structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions and direct observations as a Monitoring and Evaluation tool ( M&E)
• Provide training on quantitative and qualitative data collection methods for Program Monitoring and Evaluation (M&E) professionals and interviewers.
• Monitor social dynamics, manage error/bias and develop a strategy for their minimization, as well as to ensure the representativeness of the collected data for population groups that do not have power (avoid excessive dependence on community leaders, local authorities and/or state authorities as the primary source for determining the needs and preferences of communities).
• Coordinate the logistics of data collection, data management and ensure the availability of the necessary resources.
• Develop questionnaires for the purpose of  monitoring and use various interview methods (structured/semi-structured).
• Develop database structures data to store and manipulate quantitative data.
• Implement appropriate and recommended survey guidelines
• Conduct regular site visits as needed to monitor and assist partners in data collection to ensurebaking their quality.

Mobile and manual data collection

• Determining the appropriate data collection tool based on purpose, advantages and disadvantages mobile data collection methods.
• Development of simple and complex questionnaires using XLS or a form builder (Kobo form builder, Ona form builder, etc.).
• Support in the installation and configuration of mobile data collection tools (ODK collect, Kobo collect, Ona collect, CommCare, etc.) on smartphones or tablets and data management on mobile servers (Kobo form builder, Ona form builder, etc.)
• Increasing the capacity of other employees in the development of XLS forms and mobile data collection settings.

Data analysis, including the use of statistical software

• Apply standard methodologies for data analysis, in order to ensuring the ability to compare and aggregate data over time and across projects.
• Support Monitoring and Evaluation (M&E) and the project/program team in conducting statistical analysis, including descriptive (univariate and bivariate data analysis) and inferential analysis with using statistical software.
• Perform qualitative textual analysis and develop thematic plans (coding).
• Triangulate findings from multiple qualitative and quantitative sources.
• Interpret statistical data for use in decision making and synthesize quantitative and qualitative information for report writing and decision making.

 Evaluation planning

• Support in the development of TORs for internal and external baseline studies, interim evaluations, final evaluations, as well as the formulation of different types of research questions, such as satisfaction surveys, barrier analyses, market analyzes and Knowledge, Attitudes Surveys and practitioners (KAP).
• Identify the necessary resources to conduct the evaluation, such as information, expertise, personnel, tools and budget.
• Manage the administrative and logistical process of the evaluation involving external evaluators.
• Support training and oversee data collection for internal performance evaluation, as well as develop and summarize findings from participatory evaluation methods (actively involving affected communities in evaluation).
• Identify opportunities to conduct formal research using epidemiological methods, such as cohort studies or case-control studies; cooperation with the headquarters and technical staff in the development and conduct of research in accordance with the strategy of the representative office in the country.

 Presentation  Information

• Write comprehensive descriptive reports (needs assessments, internal reviews, survey and field monitoring reports) and summaries.
• Present information and "tell the story" of the project to various audiences and decision makers based on the results analysis and monitoring.
• Check the accuracy of reports and information presentation, including the use of appropriate graphs and tablespersons.
• Disseminate qualitative and quantitative results through an established dashboard or system according to an agreed frequency.
• Report and share evaluation results with stakeholders.

 Management and Leadership

• Provide support to the Regional Office in identifying human resource needs for the Monitoring and Evaluation Unit and assist in the recruitment, onboarding and training of staff.
• Provide technical control and coordination of the work of Monitoring and Evaluation (M&E) specialists in the field.
• Create and maintain a working environment based on mutual respect where team members strive for excellence.

Capacity development and training

• Provide training based on identified deficiencies.
• Provide staff coaching/mentoring and on-the-job training to improve staff skills in Monitoring and Evaluation (M&E)
• Conduct training and on-the-job training for MMK staff and volunteers based on required M&E skills Monitoring and Evaluation (M&E) .
• Support program staff with additional training and mentoring on routine monitoring procedures and observation methods.

Knowledge Management and Training >

• Support in the development of knowledge and learning management mechanisms and processes for the mission, while ensuring compliance of these mechanisms with MMK guidelines
• Create basic training systems that incorporate the results of programmatic research , lessons learned, achievements and shortcomings, and develop all tools necessary to support learning practices.
• Contribute to performance reviews and analysis of lessons learned, including data collected through feedback mechanisms and community level response (CBFRM) and other participatory forms of public engagement and feedback collection.

Community Level Feedback and Response Mechanism

• Support the Safe, Accountable and Inclusive Programming (SAIP) team in establishing and maintaining effective feedback mechanisms for decision-making in full compliance with accountability obligations to affected populations (AAP) , including the population in accordance with the Interagency Standing Committee (IASC CAAP), the Core Humanitarian Standards (CHS) and the Humanitarian Charter "Sphere". and accountability practices within the mission.
• Support the implementation of methodologies for consulting communities on their preferences, based on the operational context.

 Cross-cutting themes< /p>

• Supporting the staff and management of MMK programs in the implementation of critical concepts regarding gender, age, protection of people with disabilities and sensitivity to conflicts in all projects and programs by:
• Supporting special analyzes on gender, protection and sensitivity issuesand to conflicts that may be required by programs.
• Integrate the collection of information related to demographic vulnerabilities and contextual risks (gender, age, disability, environment, etc.) into all monitoring and evaluation activities for providing an evidence base.
• Further collaboration with program teams to use the results and strengthen activities according to gender, protection and conflict-sensitive approaches.

 Other < /strong>

• Any other tasks at the request of the direct manager or an authorized person.
• Additional duties, such as temporary expansion of territorial responsibility, replacement of vacant positions for a certain period, replacement of colleagues who are on sick/annual leave/business trip, internal duplication of positions, any specific tasks related to organizational needs.
• Duties and responsibilities listed in this document, are representative of the nature and level of assigned work and are not necessarily exhaustive.

MINIMUM REQUIREMENTS

• As a rule, a degree Bachelor's degree in Social Sciences, Public Health, Statistics or International Development, with experience or expertise in Monitoring and Evaluation (M&E)   epidemiology, public health and health information management. Master's degree or higher in social sciences, public health, statistics, or international development preferred. An equivalent combination of relevant education and experience may be substituted as appropriate. 
• Typically 5+ years of relatively progressive work experience in a relevant field, including at least 4 years of applied experience in a humanitarian organization in the development, implementation and supervision of monitoring and evaluation tasks in relevant sectors.
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• Demonstrated experience in managing teams and building human capacity within complex programs.
• Experience with Monitoring and Evaluation (M&E) approaches for key donors such as USAID, BHA, OFDA, ECHO, EU , DfID, UN etc. 
• Experience developing databases and other information management tools such as DHIS2;
• Experience using qualitative and quantitative data analysis software.
• Experience working with mobile data collection platform
• Ability to identify gaps in staff knowledge and skills regarding Monitoring and Evaluation (M&E) concepts and skills and conduct training on these issues.
• Ability to write comprehensive narrative reports (needs assessments, internal reviews, progress reports) and resume.
• Demonstrated understanding of data protection and privacy as part of data collection and management practices, and ability to respect and maintain confidentiality.
• Proficiency in Microsoft Office programs, including Word, Excel, Outlook, PowerPoint, and Teams.
• Competence in EPI-Info, SPSS, and STATA statistical software.
• Software skills for qualitative data analysis such as MaxQDA, NVivo, Atlas.ti.
• Proficient with mobile data collection software such as Ona, KoboToolBox.
• Communicate organizational goals to team.
• Support innovation and organizational change when appropriate necessary.
• Have analytical, conceptual and strategic thinking skills
• Ability to build cooperative relationships and promote teamwork.
• High level of English language proficiency (speaking - reading - writing).
• High level of command of the Ukrainian language (speaking - reading - writing)

< strong style="font-weight: 700">Standards of conduct

According to the position, the person must promote and encourage a culture compliance and ethics across the organization and maintain a clear understanding of International Medical Corps compliance standards and ethical donation standards. Employees are also responsible for preventing violations of our code of conduct and ethics, which may include conflicts of interest or ethical or security policies. If you see, hear, or become aware of a violation of the Code of Conduct and Ethics or the Security Policy, you must report it.

If it leadership position, should set an example of ethical behavior through own behavior and supervision of the work of others; ensure that those who report to you have sufficient knowledge and resources to comply with the standards set out in the code of conduct and ethics; monitor compliance of subordinate employees; ensure compliance with the International Medical Corps code of conduct and ethics and policies, including safety policies and protection against humiliation, bullying and sexual harassment in the workplace, consistently and fairly; support employees who raise such issues or concerns in good faith.

Safety

All employees share a responsibility and commitment to the safety and protection of the population we work with, including particularly vulnerable adults and children. This includes protecting against the following behavior by our employees or partners: sexual exploitation and abuse; labor exploitation, neglect or violence against children, adults at risk or LGBT representatives; any form of human trafficking.

Equal opportunities

International Medical Corps is proud to provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin , age, disability or veteran status.