CyberNova is a network of modern retail stores of computer equipment. In connection with entering the international market, we are looking for a manager of international customer support with knowledge of one or more foreign languages. Responsibilities:Working with customers in a foreign language (email, chat, phone)Providing advice on products, delivery, guaranteesMaintaining internal reporting, working with the CRM systemInteracting with by the company's internal departmentsCustomer su
CyberNova is a network of modern retail stores of computer equipment. In connection with entering the international market, we are looking for a manager of international customer support with knowledge of one or more foreign languages.
Responsibilities:
- Working with customers in a foreign language (email, chat, phone)
- Providing advice on products, delivery, guarantees
- Maintaining internal reporting, working with the CRM system
- Interacting with by the company's internal departments
- Customer support, solving current requests
Requirements: - Knowledge of one or more foreign languages (English, German, Spanish, French, Italian, Czech, Slovak, Polish) - no lower than average level
- Confident PC user
- Responsibility, attentiveness, desire study
We offer: - Official employment
- Salary 40,000-50,000 UAH (depending on language skills and workload)
- Schedule: Mon-Fri, from 10:00 a.m. to 7:00 p.m.
- Bonuses for quality work
- Comfortable office in the center Ivano-Frankivsk
- Opportunity for career growth
- Friendly team and pleasant atmosphere
Interesting? Send your resume - we will be glad to meet you!