Credit Agricole Bankis a modern universal bank and the oldest foreign bank in Ukraine. The owner of the bank is one of the largest financial groups in the world and the main partner of the French economy - the Credit Agricole group (France). UniversitiesExperience in a similar position for at least 1 year (working experience in the banking sector is welcome)In-depth understanding of the model range and modern market of computing and peripheral equipment and related equipment (PC/TC/Notebooks/MFP
Credit Agricole Bankis a modern universal bank and the oldest foreign bank in Ukraine. The owner of the bank is one of the largest financial groups in the world and the main partner of the French economy - the Credit Agricole group (France). Universities
Experience in a similar position for at least 1 year (working experience in the banking sector is welcome)In-depth understanding of the model range and modern market of computing and peripheral equipment and related equipment (PC/TC/Notebooks/MFP/etc.)Basic understanding of the principles of accounting and management of fixed assets in ERP systemsUnderstanding of the principles is welcome tender procurement and supply managementExperience in supporting application software and peripheral equipmentUnderstanding the principles of building a Service Desk and the processes of 3-level support of IT services, respectivelyExperience in building and supporting incident management processes, problems, Knowledge Base is welcomePersonal organization and working time managementWillingness and ability to work in teamFunctional responsibilities:
- Support and IT support of workplaces
- Technical support of internal users of the Bank and administration of application systems
- Participation in the process of managing IT fixed assets: Inventory, accounting, movement control, write-off and disposal
- Participation in the process of ordering and tender purchases of fixed assets IT
- Interaction with internal customers and coordination of work with other structural divisions of the Bank and outsourcing companies regarding the implementation of user requests
- Adherence to time frames in accordance with SLA
- Introduction of proposals to optimize and improve the quality of services (services) provided to users
- Using and filling the "Knowledge Base" with typical solutions
- distribution of tasks and workload monitoring among colleagues
We care about our employees, so we offer YOU:
- Stable work in one of the leading banking groups in Europe
- Fixed market salary + annual bonus
- Life insurance and health insurance from the bank
- English language courses
- Opportunity for professional growth, internal professional trainings
- 28 days holidays
- Corporate psychologist
- The opportunity to work both in the office in the very center of Kyiv and periodically at home remotely
For several years in a row, Credit Agricole is one of the best employers in Ukraine. More than 2,200 employees work in the Bank. Become a part of the professional team!