HR Coordinator North-East AO in Norwegian Refugee Council / NRC

Croatian Refugee Council (NRC)is an independent humanitarian non-governmental organization founded in 1946. We provide assistance, protect the rights and contribute to solving the problems of refugees, internally displaced persons and other persons affected by armed conflict. NRC began its activities in Ukraine at the end of 2014, supporting people affected by the conflict in the east of the country. We are now increasing our efforts in Ukraine and neighboring countries to provide assistance to people forced to flee their homes due to war. 

The Norwegian Refugee Council (NRC) is strengthening its presence in northeastern Ukraine and establishing a regional office with an office in Kharkiv. The Regional Representative Office North East (AONE) will become a new regional representative office, expanded from the current representative office in Kharkiv, and will begin functioning in the first half of 2026. The Regional Program Manager will be actively involved in this expansion. 
  
AONE will cover the Kharkiv and Sumy regions, where the current representative office in Shostka will structurally transfer to the new AONE representative office in Kharkiv in the first half of 2026.    
 
Key intervention sectors covered by the North East regional office will include housing, information counseling and legal aid (ICLA), protection from violence, education and emergency response through cash assistance. 

We are looking for a HR Coordinator,whose task is to lead the HR and Administration team, provide advice in accordance with NRC standards and support the teams implementing the programs/projects. 


style="font-weight: 400; font-style: normal">Implement NRC systems and procedures at the regional level. 

Specific duties:

• Develop region-specific standard operating procedures (SOPs) and HR policies. 
• Ensure timely implementation of HR activities and dissemination of SOPs and HR policies in the regional office. 
• Ensure that onboarding, induction, performance management and termination procedures are followed for all regional office employees. 
• Provide advice and support to line managers and HR staff in accordance with NRC SOPs and HR policies. 
• Oversee disciplinary actions/meetings, conflict management and participate in investigations as necessary. 
• Ensure accuracy and timeliness of data in all NRC files (online and paper). 
• Ensure the processing and tracking of national employee benefits, including vacation and health insurance, in accordance with NRC procedures. 
• Ensure the processing and tracking of regional office recruitment in accordance with NRC procedures. 
• Provide staffing and hiring reports as needed. 
• Coordination with the regional office of the staff development plan in the country. 
  
• Analysis of work and development plans, analof learning gaps and needs. 
• Supporting line managers in procedures and providing necessary training on personnel management issues upon request. > 
• Administrative team management at the regional level. 
• Performance of other tasks at the request of the line manager. 
  
  
  Professional competencies:
  
  Bachelor’s degree in a relevant field
  Minimum 3 years of experience working in a humanitarian organization
  Prior experience working in difficult and unstable conditions
  Fluency in English
  Fluency in Ukrainian and Russian
  Prior experience in humanitarian negotiations is considered a significant advantage 
   
  Behavioral Competencies:
  
  Strong context monitoring and analytical skills 
  Strong networking and negotiation skills 
  Resilience and ability to work in dangerous environments 
  Strategic thinking 
  Ability to inspire and build trust 
  
  We offer:

• Official employment, fixed national contract for 12 months;
• Competitive salary and medical insurance;
• Work schedule from 9:00 a.m. to 5:00 p.m.;
• Professional growth opportunities;
• Working in a dynamic and influential environment;
• This position involves office work.
  
  

The Norwegian Refugee Council (NRC) is an employer that provides equal opportunities for development. Your job application will be considered based on the criteria of professional skills required for the position. Other personal characteristics (such as gender, age, disability, religion, national origin, sexual identification, etc.) will not be taken into account when reviewing resumes.

We only contact candidates who have been included in the "short list" of applicants based on the selection results.

We reserve the right, at our sole discretion, to end this contest at any time.

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