Head of the process office in RADABANK, AB, AT

RADABANKis one of the Ukrainian banks, which is a recognized leader of the financial sector of Ukraine. The bank has been operating in Ukraine since 1993. During this time, it has gained a reputation as a socially responsible, reliable and stable structure that provides customers with high-level services and products.

Due to development, we are looking for an enterprising and proactive Head of Process Office to strengthen our team.

Advantages of working at RADABANK:

• Ukrainian Bank with 100% Ukrainian capital;
• Reliability and stability;
• Training and career development.

Tasks that await you:

• Starting the process management system;
• Creating an actual process model of the Bank;
• Identified and involved owners of key processes;
• Coordinated processes and methodological documents;
• Critical processes are managed, measurable and controlled.

We are looking for a candidate who has:

• Experience of implementing process management:

1. organization of process management in the Bank in accordance with the approved methodology;
2. participation in the formation of the Bank's process model (end-to-end, managerial and supporting processes);
3. experience in defining the roles of process owners and process participants.

• Skills of support and development of process owners:

1. methodological support of process owners in matters of description, optimization and change management;
2. experience in supporting process changes initiated by business, IT or the regulator;
3. ability to form a unified approach to process change management.

• Experience in description and modeling of business processes:

1. for processes critically important for the Bank;
2. for processes subject to automation or significant transformation.

• Interfunctional interaction experience:

1. effective interaction with IT (as part of process automation);
2. cooperation with risk and compliance departments (to ensure control and compliance);
3. interaction with PMO (within project changes);
4. cooperation with HR (as part of roles, responsibilitiesand competencies);
5. using the process model as a basis for management decisions.

• Competences in measuring the effectiveness of processes:

1. development and implementation of process KPI;
2. analysis of productivity, quality and execution time of processes;
3. preparation of analytical materials and recommendations for management.

We offer:

• Opportunities for creative expression and development of your own concept
• Official employment and social guarantees;
• 26 days of paid vacation annually;
• Competitive salary and bonuses;
• Corporate training for your professional growth.

Build your a career with RADABANK!

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