Customer support service operator in Meest China

We are looking for Talents for our Contact Center!

Hello! My name is Valentina, I am the contact center manager of Meest China. My path in this field was from an operator to a manager, and I can say with confidence that our contact center is not just a place of work, but a real team of like-minded people who care every day and find the keys to interacting with each client. 

At Meest China, we are convinced that the success of any company is determined by the quality of service to its customers, and that is why we focus on creating the best service.

In our work, we are guided by the principle - " We don't care."

If you haven't heard about Meest China yet, let me tell you some important facts:

We are among the TOP-50 best employers in Ukraine

< strong>We guarantee you:

• cool work experience in an international logistics company;
• professional development and training from leading experts of Ukraine;
• corporate library of interesting books and courses for your development;
• competitive fixed salary + bonuses for good work results;
• bright corporate life, interesting events, corporate merch;
• official employment and social package;
• work schedule 2\2 from 9:00-21:00 or from Monday to Friday 9:00-18:00;
< li>remote work format (we don't care what town you are in), we provide a working laptop and a headset;
• an extended package of goodies. There is an opportunity to choose one of the benefits after 3 months of work: health insurance, compensation for gym expenses, training, corporate meals, mental health;
• loyalty program and discounts for employees; 
• unlimited coffee to recharge your energy to be like a Duracell battery.

Your main responsibilities:

• advise and assist our Clients at all stages of parcel movement in the following formats: phone calls, chats, mail;
• communicate with related units on issues related to delivery, redemption and provision of other services Companies;
• observe customer service standards.

You are our ideal candidate if:

• you learn quickly. During the adaptation phase, a professional trainer will work with you, who will teach you all the intricacies of logistics and service;
• you have good communication skills and know how to identify the client's needs;
• you can work with several sources of information at the same time (chat + telephone);
• experience working in a contact center will be an advantage;
• you are confident in using a PC.

Recognized yourself ?

Go to us! Send your resume and we will contact you.