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Customer Support Representative in Uniwell
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Uniwell
Uniwell is an international service company that is part of the Genesis ecosystem and provides support to users in the fieldHealth & Fitness in more than 100 countries of the world. Since 2019, we've been helping people achieve their fitness and wellness goals through support in the Unimeal, madMusclesHaRNA by providing support, motivation and confidence at every stage their way.
Our team already has 200+ specialists, but we continue to actively grow and are looking forCustomer Support Representative a person who will be a reliable support for the users of the Health & Fitness application and will respond to their inquiries (ticket-system). style="font-weight: 400; font-style: normal; text-decoration: none">Fast and quality resolution of customer inquiries;
Checking and moderating AI-generated responses to ensure their accuracy and quality;
Track product updates and new releases;
Providing feedback and improving the quality of the user experience.
We are waiting for you:- Experience from 6 months in the position of Customer Support Representative, Billing Support Sspecialist or in another role with direct interaction with clients;
Confident command of written English at level B2 and above;
- Ability to teach clearly and concisely thoughts in written format;
Willingness to work in a dynamic environment and quickly adapt to new information.
Rotational work schedule 4 working days - 2 days off, 3 working days - 1 day off. Shifts alternate in the following order: 2 in the morning - 2 in the afternoon - 3 in the evening. There are no night shifts. Available time slots: Morning: 07:00-15:00 Daytime: 12:00–20:00 Evening: 16:00-00:00;
Medical insurance after the trial period (3 months);
Car optionsyearly growth — we value development and training and provide a space where you can reveal your potential;
Working with products that truly help people achieve their athletic goals.
Recruitment process: interview - test task - Hiring team Interview - offer.
Do you want to change people's lives for the better? Then Uniwell is the right place! Send your CV and take the first step towards a career that matters.
