Customer Support manager (chats) in Favbet

We are looking for a call center operator who will participate in the development and provision of high-quality support for users of our resource.

Main tasks:

• Accept incoming requests from customers (online chats);
• Help in working with the site (provide technical support);
• Interaction with other departments of the company, as part of resolving issues customer;
• Maintain a friendly atmosphere in communication with customers;
• Show customer orientation in work and help as much as possible in solving issues.

It is important for us:

• You speak Ukrainian fluently and fluently;
• See yourself in the field of customer service and maintenance;
• Positive, attentive and friendly;
• Quick learner and multitasker.

What we offer:

• Competitive salary, depends on KPI;
• Shift schedule — 12 hours, 2/2, 3-5 nights per month (however, we are always flexible and go to the meeting);
• Individual professional plan development;
• A cool team of creative and interesting people.