Customer support manager in an online store (Rozetka, Prom) in TanSill

You've heard the phrase: "A person has two birthdays: the day he was born and the day he realized - why."

We have a counter question - do you already know your global purpose? Your "why"

So, we have incredible news! Right now we are looking for a creative and ambitious Order Processing Manager to join our team for our online stores and marketplaces where we sell beauty products and home appliances.

We are looking for a person who we will turn into a TOP Manager and a level 80 communication master with customers.

We are rapidly growing and scaling, so we are looking for people who can support the company's rapid growth, but at the same time remain systematic and professionally perform tasks according to deadlines and KPIs.

What we offer:

• Online work with clear work schedule but clear deadlines (Mon-Fri from 10:00 to 19:00, Sat-Sun - floating schedule 3-4 hours a day)
• Good and stable salary with prospects growth;
• Dream team is our team as a sports team, with which we not only work together, but also learn and rest;
• Opportunity to grow, learn, develop and regularly receive bonuses;
• Gaining tremendous experience in the field of online sales and product launches, which you even thought about before never guessed;
• Constantly upgrading your skills;
• Getting skills from the full cycle of "launching" products and bringing them to the TOP;
• Daily work with business owners, where you will make the necessary connections and environment;
• And, of course, we will give you all the knowledge we have, teach you everything and give you time for the most comfortable and fast career growth.

Main tasks:

• Communicating with buyers by phone, in messengers and in marketplace chats
• Permanent control of store rating and positive feedback on goods
• Solving problem situations with customers
• Collecting feedback from regular customers

This job is for you if you:

• you love to talk on the phone
• friends say you have a pleasant voice
• you enjoy solving difficult situations with clients
• you have a smile on your face when you receive compliments from regular customers

You want to work in a cool environment team and forget about job search and self-development? Then we are waiting for your resume and in a few days we will take the first steps together towards high results and your good salary?