Customer Service Manager in ARVIAN

Main responsibilities:

• Onboarding and support clientsat all stages of cooperation.

• Communication with clients:collection and systematization of documents, answers to basic questions.

• Monitoring compliance with deadlines clients (submission of documents, payments).

• Maintaining customer profiles in CRM and support for internal document flow.

• Interaction coordinationbetween clients and company lawyers.

• Preparation of letters using templates, organizing online meetings.

• Collecting feedback to ensure high service.

Candidate requirements:

• Higher education (preferably legal).

• Proficiency in English (Upper-Intermediate), Ukrainian and Russian languages.

• Excellent communication skills, attention to detail and resistance to stress.

• Highly organized, ability to work with deadlines and multi-task.

• Confident command of office programs and experience with CRM.

• Willingness for training (the company conducts internal trainings).

We offer:

• Work in an international legal company.

• Career growth opportunity.

• Friendly team and support for everyone stages.

• Experience of working in a multicultural and multilingual environment.

• Working hours: from 18:00 to 02:00.

How to apply: Send your resume to[email protected] with the subject line"Vacancy: Manager in the sales department" (or"Vacancy: Manager in the department sales").

Become part of a dynamic teamARVIANand build a career in international law!