CRM, Retention marketer (m. Pochaina) in Biotus

VITAMINS ARE BIOTUS

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WE ARE LOOKING FOR YOU! style="font-weight: 700">WE CELEBRATE FINANCIAL WORK RESULTS

Open vacancy for a CRM, Retention-marketer in the Biotus company.

m. Kyiv, Pochayna.

What our new employee will receive:

• Work schedule from 9:00 a.m. to 6:00 p.m. (5/2);
• Hybrid work format remote/office;
• Official employment;
• Stable and guaranteed payment 2 times a month;
• Corporate discount on the entire range of products;
• Opportunity to develop and learn - courses and trainings for continuous development;
• Opportunity for career growth;
• Work in a company where people are valued and respected - we create a family atmosphere.

Experience and knowledge necessary for the performance of duties:

• Experience in a similar position from 2 years;
• Knowledge: RFM analysis, cohort analysis, LTV, segmentation, retention funnels;
• Experience in building automation and trigger scenarios;
• Knowledge of English Upper-Intermediate
• Experience in e-commerce
• Ambition. Initiative. Proactivity.

Tasks you will work with:

Marketing automation

• Setting up trigger chains: welcome series, abandoned cart, reactivation, post-purchase
• Lead scoring and automatic transfer of leads to the sales department
• Setting up workflow and automated tasks to increase CR and customer retention

Email, SMS, push-marketing

• Creation of segmented newsletters and personalized offers
• A/B testing of topics, texts and sending time
• Control of newsletters: OR, CTR, CR, Unsubscribe Rate

Growth and retention mechanics

• Optimization of cross-sell and up-sell offers
• Implementation of customer loyalty and reactivation programs
• Increase in average check (AOV) and repeat sales

Segmentation and Analytics

• Segmentation of the customer base by RFM, behavior, traffic sources, product categories
• Construction and optimization of Customer Journey Map (CJM)
• Analysis of key metrics: LTV, Retention, Churn, ROMI

CRM system management

• Integration of CRM with the website, telephony, email and push-mails
• Control of data quality and relevance of the client base
• Customization of the client card, sales funnel
• Control of data quality and relevance of the client base
• Integration with the application and loyalty program

Join and you will have stability!

You can learn about us from the following sources:

https://biotus.ua/

https://www.instagram.com/biotus/

https://vm.tiktok.com/ZMk83fD5B/