Chat Operator (Support Service) in Stylish Loft

We are looking for an attentive, friendly and quick person who likes to communicate online
You will be the first voice (or rather text) of the company: you will help customers, answer questions and create positivity in every message

What to do:

• Respond to customers in chat and messengers

• Resolve inquiries quickly, politely and with understanding

• Transfer difficult questions to managers

• Maintain the company's "tone of voice" - friendly, calm, respectful

What we expect:

• Competent Ukrainian language?

• Attention, punctuality, patience

• Ability to write beautifully and clearly

• Basic knowledge of Excel, Google spreadsheets, messengers

• Experience in support is a plus, but you can do without it (let's learn!)

Working conditions:

• Schedule 5/2, from 9:00 to 18:00

• Comfortable workplace in in the very heart of Kyiv

• Friendly team that will always support

• Stable salary from UAH 38,000 + bonuses for speed and quality

• Training, support, development