Billing Operations Specialist (6-Month Temporary, Remote) in Cloudlinux

CloudLinux is a leading global, remote-first company specializing in high volume, low-cost Linux infrastructure and security products. We prioritize our employees, embrace remote working, and are committed to doing the right thing. Our team is collaborative and supportive, ensuring everyone's success and making CloudLinux a great place to work.We are seeking a Billing Operations Specialist to work closely with our Sales, Finance, Development, and Operations teams to ensure our customers receive the best possible service regarding their subscriptions and payment processing. This role combines elements of accounts payable and customer service. This will be a 6-month opportunity with the potential to extend.Join us to be part of a company that is not just about business, but about making a meaningful impact in the Linux and hosting industry. At CloudLinux, you'll be part of a team that supports each other and collaborates towards shared success.As A CloudLinux Billing Operations Specialist you will;Daily written communication with the client;Answer client inquiries and resolve any issues related to their accountProcess monthly invoices for customers' ordersRegularly update accounts the receivable databaseContact customers with outstanding invoicesReceive and process incoming payments; post accounts receivables Post invoices, receipts and billsManage prepayments, multiple invoicing and updating products/services Manage chargeback processing and identify any fraudulent mattersDocument all billing inquiries and paymentsProvide progress reports to supervisorRequirements3 to 5 years of experience within Accounts Receivable Fast learning abilities, eagerness to work in an ambitious growth oriented environment, and desire to roll up your sleeves to contributeDetail oriented with strong problem solving skillsPassion for numbers and analytical mindsetAbility to prioritize tasks; strong time management skillsStrong customer service experience and philosophyExcellent English communication skills; written and verbal (Upper Intermediate level or higher)Deep understanding of GSuite productsWilling to occasionally work non-standard hoursKnowledge of ChargeBee or other billing software is ideal BenefitsWhat's in it for you?A focus on professional development; Interesting and challenging projectsMedical insurance reimbursementCo-working and gym/sports reimbursementThe opportunity to receive a reward for the most innovative idea that the company can patentBy applying for this position, you agree with Cloudlinux Privacy Policy and give us your consent to maintain and process your personal data with this respect. Please read our Privacy Policy for more information. Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язкиAccounting/Audit and Finance Industries Primary and secondary education and Non-profit organizations