Account manager (Bulgarian language) in Horoshop

Horoshop is a product IT company, a leading SaaS platform for creating online stores in Ukraine. More than 9,000 online stores already work with us. We continue to grow, so we are looking for a Customer Technical Support Manager for customers from abroad (Bulgaria).

You are our candidate if:

• have excellent in Bulgarian;
• you have experience in communicating with clients;
• you are looking for ways to solve clients' problems, you want to help;
• experience working in the admin panel will be a plus.

What does our job consist of:

• communicate with clients in chats and on the phone;
• consult on all the possibilities of the platform, answer questions related to the settings of the site and related systems;
• help with the selection of the tariff;
• form tasks for the team and monitor their implementation;
• manage many clients at the same time.

Working with us, you will receive:

• the opportunity to learn and develop within the company;
• compensation of 50% of specialized training (trainings, courses, etc);
• corporate English in groups;
• salary review based on the results of your work and growth;
• stable schedule from 9:00 a.m. to 6:00 p.m., Mon-Fri;
• open communication in the team, minimal bureaucracy;
• possibility to work remotely.

Details about Horosop - https://horoshop.ua. 

When leaving feedback, please indicate your salary expectations.