Workforce Analyst in SMART business

September 6, 2024

Workforce Analyst

Kyiv, Lviv, Warsaw (Poland), remotely

SMART business is an international IT- a company with offices in Ukraine, Georgia, Azerbaijan and Poland. We implement, localize and develop ERP, CRM and HRM systems based on Microsoft services.

We develop our own solutions using modern technologies of data collection, analysis, forecasting and artificial intelligence. We help clients with the implementation and support of business systems, development and adaptation of the entire range of Microsoft products: Dynamics 365, Power Platform, Power BI, Microsoft 365, Microsoft Azure.

SMART business is the leading partner of Microsoft in Ukraine and has the status of Gold Microsoft Partner.

We believe in a business that brings not only profit, but also satisfaction to employees, managers and owners!

Functional duties:

• Resource planning: determination of resource needs for current and future projects, development of resource management strategies;
• Resource allocation: assigning employees to projects according to their skills and availability, optimizing the loading of specialists;
• Creation of dashboards: development of interactive dashboards for visualization of resource data, ensuring availability of relevant information for interested parties;
• Data analysis: collection and analysis of data on employee employment and productivity, preparation of analytical reports;
• Forecasting needs: forecasting future needs for resources based on current projects and plans, development of scenarios for various options of events;
• Communication with project managers: regular interaction with project managers to clarify resource needs, ensure transparency and consistency of plans;
• Project support: ensuring timely transition of employees between projects, prevention of delays and conflicts;
• Change management: management of changes in resource needs in the process of project implementation, quick response to unexpected changes and plan adjustments;
• Management of resource conflicts: identification and resolution of conflicts during resource allocation, ensuring prioritization of tasks and projects;
• Personnel training and development: determination of training and development needs of employees, coordination of training programs and professional development;
• Risk management: identification of risks related to resources, development and implementation of risk reduction plans;
• Automation of processes: implementation and support of tools for automating resource management, improving the efficiency of technology use;
• Development of resource management policy: creation and implementation of resource management standards and procedures, ensuring compliance with established rules;
• Performance assessment: assessment of productivity and efficiency of resource use, suggestions for improvements based on the conducted analysis;
• Control over compliance with deadlines: monitoring compliance with the established deadlines for tasks and projects, making adjustments to plans to ensurei fulfillment of terms;
• Support for innovation and improvements: finding and implementing new methods and technologies to improve resource management, encouraging an innovative approach in team work.

Required skills and experience:

• Higher education in the field of business analytics, management, information technology or related disciplines (human resources, management, business administration, organizational development, economy, entrepreneurship);
• Work experience in project management or resource planning from 3 years;
• Experience with BI (Business Intelligence) systems and data analytics tools;
• Deep knowledge in the field of project management and resource management;
• Possession of resource management software, CRM, analytical tools for project management, such as Excel, Tableau, Power BI;
• Ability to work with a large amount of information and data;
• Ability to structure tasks, analyze them and set deadlines;
• Ability to plan human resources and project timelines.

We offer:

• A team of progressive and interesting people;
• Supportive friendly environment;
• Transparent and open communication;
• Mentoring and full support during the adaptation period;
• Professional training and business trips within projects;
• Corporate equipment;
• Flexible schedule, possibility of remote work;
• Paid vacation and sick leave;
• Support for a healthy lifestyle;
• Rich corporate life: trainings, seminars, meetups, thematic events;
• Foreign language courses and conversation clubs, Palyanitsa (a club for improving the Ukrainian language), weekly Kitchen talks in a free format.

We are waiting for you in the SMART business team!