Wholesale customer support manager in Zviger Avto

About the company:

Zviger LLC is an American company with Ukrainian roots, which since 2017 has been providing a high-quality service for selecting cars from the USA. We control the entire process — from the purchase at the auction to delivery to the destination.

Our goal is to provide customers with a high level of service and timely service. Due to the expansion of the team, we are looking for a responsible and motivated employee in the Escort and Customs Clearance Department.

Main duties at the start:

• Working with customer requests (phone, messengers, chat);

• Working with custom requests conditions);

• Supporting communication with customers regarding specific cars and stages of their design;

• Paying expenses at auctions and drawing up a list of VIN codes for payment;

• Working with internal CRM: setting tasks, monitoring execution, checking information;

• Using the educational base and internal platform for work;

• Communication between customers and internal departments.

Requirements for the candidate:

• Proficiency in English will be an advantage;

• Experience in the field of customer service - from 1 year;

• Higher education in the field of management or customer service is an advantage;

• Confident use of PC, Google, Excel, Docs, Telegram;

• Flexibility, openness to change, creativity;

• Orientation on results and a high level of service;

• Independence in setting and controlling tasks;

• Quick adaptation and readiness to learn new things.

We offer:

• A competitive salary linked to the rate of $. 

• Separated work format.

• Young and friendly team. 

• Vacation: 20 calendar days + 5 short term sick leave. 

• Personal leave 3 days for importantx events (marriage, birth of a child, death of loved ones). 

• Benefits for buying a car from the USA. 

• Eco Flow for work during blackouts. 

• Compensation for corporate and external training. 

• Team building and corporate events. 

• Opportunity for professional growth and development within the company. 

What do you say?