TOD'S a premier luxury group is seeking dynamic, customer service driven, experienced Wholesale Assistant, based in our for our New York City office.The Wholesale Assistant Coordinates and executes a variety of administrative tasks to provide support to the Wholesale team on daily and long-term objectives. This role maintains both internal and external-facing communication. ESSENTIAL DUTIES & RESPONSIBILITIES: Assist the Wholesale team to execute successful Customer Servicing and business activi
TOD'S a premier luxury group is seeking dynamic, customer service driven, experienced Wholesale Assistant, based in our for our New York City office.The Wholesale Assistant Coordinates and executes a variety of administrative tasks to provide support to the Wholesale team on daily and long-term objectives. This role maintains both internal and external-facing communication. ESSENTIAL DUTIES & RESPONSIBILITIES: Assist the Wholesale team to execute successful Customer Servicing and business activity (monitor selling, general account maintenance); visit stores to support visual merchandising and product knowledgePromptly and proactively support client communication thru daily emails and callsRegular and ad-hoc data pulling, aggregation and reportingAssist in market week (schedule clients/models, prepare all necessary materials, maintain showroom, support successful market closing thru buyer communication)Order and data entryProcess RTVs / swap orders, and facilitate replacement or repair of defective productsProvide order and shipping updates weekly plus support delivery operations (track new receipts, general seasonal shipping reports, allocation, review EDI transmissions against shipments)Manage sample requests for all Marketing activities including Coop campaigns plus e-commerce needs with clients; liaising with HQ to coordinateCommunicate with HQ (including, but not limited to scheduling markets, retrieving Brand/ product information, and production specificity)Collaboration with Italy’s pricing office and Customer Service teamCoordinate and prepare materials for meetings; follow up on meetings as neededSupport Account Executive and Vice President of Wholesale as neededREQUISITE SKILLS:1-2 years’ experience in sales and customer service support (in fashion industry is a plus)Bachelor’s degree or higherExcellent problem-solving skills and an ability to prioritize in a fast-paced environmentProficiency with MS Office applications, especially Excel and PowerPointPrior experience in wholesale & order management systems (not required, but a plus)Must be detail oriented and highly organizedMust possess excellent verbal communication skills Show more Show less Должностной уровень Молодой специалист Тип занятости Полный рабочий день Должностные обязанности Другое Отрасли Розничная торговля предметами роскоши и украшениями, Оптовая торговля и Розничная торговля одеждой и аксессуарами