Wellbeing Officer / Psychologist's assistant in Wellbeing Company

Congratulations!

Welcome professionals interested in psychology and the field of mental health to the professional team of the Wellbeing Company! The Wellbeing Officer (WO) is the first line of support. coordinate appeals and keep the process on the part of the organization. This role does not involve psychological counseling. 

    * If you seek to realize yourself as a company psychologist, this role, most likely, will not meet your expectations.

Who are we?

Wellbeing Company is a provider of system solutions in the field of organizational well-being. We work in the following areas: mental, physical, financial well-being and social connections in the ecosystem of companies.

More than 160,000 people across Ukraine already use our Service. Clients include Deloitte, EPAM, Metinvest, PUMB and others.

More about us - at sites and in Facebook.

     Terms of use:

• Removed (from home)

• Required: having your own PCand stable Internet

• Working schedule: per day (flexible schedule):
  Payment: UAH 20,000 / month.

We offer

• Flexible schedule easily integrated into your lifestyle

• Fair pay and bonuses

• Working in a strong team of experts (psychologists, lawyers, nutritionists)

• Continuous support and development

• Intangible bonuses, corporate initiatives

• Work in a topical area — supporting the mental health of Ukrainians
  
  

    Basic requirements:

• Excellent communication skills, tact, emotional flexibility

• Fluent Ukrainian and English B1)

• Empathy as a value, stability, quick thinking

• Self-organization, attentiveness, ability to work in multitasking

• A confident PC user, especially Google Docs, Zoom, Excel

• Experience in CRM will be an advantage

• Higher psychological education is desirable

• Absence of bad habits (especially smoking)
  
  

      Duties:

Be a guide between customers and experts of the Employee Support Service:

• Working with incoming/outgoing requests from Service users

• Empathetic communication, organizational support of clients and experts

• Roleempathy buddy(attentive listening, presence)

• Reception of crisis calls - with a focus on empathy, support and transfer of the client to a specialist (not therapy)

• Planning and organization of customer consultations

• Following the terms of contracts

• Evaluation of the quality of customer service
  
  

      If this role appeals to you, fill Questionnaire.

We will definitely contact you if your profile meets our current criteriathere won't be a review - this may indicate that at this stage we are looking for a slightly different experience or approach.