VoIP Team Lead in PIN-UP Global

Requirements:At least 1 year of managing a team of 4+ people;Strong leadership and communication skills;Flexible mindset, business goals orientation;Ability to effectively organize the process in stressful situations;At least 3 years of background working with Asterisk: Dial-Plan coding; AMI/ARI integration;Advanced knowledge of the SIP, RTP/SRTP, STUN, ICE, and WebRTC protocols;Understanding of the SIP protocol, purpose, and sequence of packets, and ability to debug it;Querying MySQL database;Good experience working with Linux systems (CentOS/Debian);Understanding of network features, such as NAT & Firewalls. Will be plus:Experience with Bash/Python/PHP/Perl scripting;Experience in creating reports for contact center analytics;Experience with Enterprise solutions for contact centers (UCCE/UCCX/Genesys etc.). Responsibilities:Development, support, and maintenance of the VoIP infrastructure;Planning and expansion of VoIP infrastructure;Ensuring stable operation of VoIP infrastructure and other systems (CRM, etc);Ensuring the timely and successful delivery of relevant projects;Leading and motivating VoIP team;Set and monitor the team’s goal;Removing impediments;Ensuring that the Team adheres to the company’s practices, rules, and procedures;Solution and prevention of malfunctions in IP telephony.Our benefits to you:An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc.;Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;Laptop & all necessary equipment for work according to the ecosystem standards;Paid vacations, personal events days, days off;Paid sick leave;Medical insurance;Referral program — enjoy cooperation with your colleagues and get a bonus Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;Free internal English courses;Free Yoga classes;Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc.;Company events, team buildings