Whip Manager (eGaming) in WarpJump Company

Main duties:- Developing long-term relationships with clients and ensuring their satisfaction.- Returning old VIP players to the game and increasing their activity.- Analysis of potential VIP players in online casinos and their transformation into regular customers.- Positive feedback from customers regarding the company's service and attitude.- Mastering the "back office" (admin), mastering the bonus system of the department, providing quality feedback from customers, the ability to work with negativity and keep players on the product- Constant monitoring of the customer base, maintaining communication with them, responding to incoming player requests, initial work to maintain players' interest in the product - creating personal offers. keeping players on the product, working with negativity, monitoring the financial indicators of the dedicated player base, working on increasing the profit from playersRequirements for candidates:- At least 1 year in the field of online gambling (preferably in Western markets),- Experience with SoftSwiss will be a big plus- English B2+, Tech Savvy person- Empathy, openness and sociability, the ability to convince, stress resistance, the ability to work in the early and late hours (not at night).- Negotiation skills and the ability to establish long-term relationships with clients.- Flexibility and adaptability in working with different types of clients.- It is not important, but a higher education with marketing specialties will be a plus