VIP customer service manager with knowledge of Czech / Slovak in SMART Consulting

SMART Consulting is a leading provider of consulting services in the field of customer service. We specialize in providing high quality service, especially for our VIP customers. We are currently looking for a talented VIP Customer Service Manager with knowledge of Czech / Slovak to join our team in Kyiv.

Duties:

- Providing high-quality service to our VIP customers in Czech / Slovak language, including answering their requests, consulting and solving problems by e-mail, phone, other means of communication.

- Maintaining and updating the customer database, including their requirements and personal data.

- Cooperation with various internal departments of the company to ensure efficient and quick resolution of customer problems.

Requirements:

- Knowledge of the Czech or Slovak language (level not lower than B1). - Experience in customer service will be a big plus.

- Excellent communication skills and the ability to communicate effectively with different types of clients.

- Ability to work in a team and make decisions in a fast-paced environment.

- Orientation to results and the ability to work to achieve set goals.

Advantages:

- Competitive salary (rate) and bonus system (bonus part). The salary level starts at $1,500.

- Opportunities for professional growth and career development.

- Stable work schedule (no overtime, additional working days).

- Friendly and favorable working atmosphere.

- Provision of all necessary resources for successful performance of work duties.

- Assistance with accommodation in Kyiv for employees.

- Possibility of paid training for candidates without work experience

If you have a desire to work in a team of professionals and have excellent knowledge of the Czech or Slovak language, we are waiting for your answer! 

Send your CV to learn more about this vacancy and join our team.

The vacancy involves working in an offline format in the city of Kyiv.