VIP Client Manager in SEOBROTHERS

IGaming product is looking for a VIP Client Manager. You will be responsible for building and maintaining relationships with VIP clients, coordinating special requests, and ensuring that all VIP needs are met.

Requirements:

— 2+ years of experience in a similar position;

— Experience in iGaming (Gambling/Betting);

— English: B2-C1 level;

— Excellent communication, interpersonal and organizational skills;

— Experience in customer relationship management;

— Strong problem-solving and decision-making abilities;

— Ability to work in a fast-paced environment and ability to prioritize tasks;

Will be a plus:

— Higher education in sales/marketing or related field as an advantage;

— Knowledge of German language is an advantage (possibly excellent written);

Main Responsibilities:

— Managing the daily VIP customer service via email/WhatsApp;

— Responding to VIP customer inquiries regarding financial transactions, betting activity and/or questions about gaming activity and general information to provide a single point of contact;

— Understanding our ideal customers and their relationship to our products;

— Effectively representing the company with full knowledge of our offerings;

— Researching customer needs and determining how our solutions meet them;

— Assisting clients and creating long-term relationships that meet their needs.

Future Team:

— VIP Client Team;

— Design Team;

— Content Team;

— Affiliate Team;

— Analytics Team.

What You Will Get:

— Salary + bonus;

— Office work (Warsaw, Poland) — if you need relocation, we can help with all relocation-related issues;

— Medical insurance;

— Healthy lifestyle benefits;

— Office catering;

— Paid sick days and vacation days;

— Official holidays — days off;

— Unique experience, as our team realizes the best projects and is ready to share tips and tricks with you;

— Interesting and big project in the iGaming industry;

— Cool team of specialists and everything you need for professional development.