Vice President, Technology Operations in Scooter's Coffee

Отправьте личное сообщение участнику, разместившему вакансию от лица компании Scooter's Coffee Amanda Stessman Amanda Stessman Searching for AMAZING people to join… Location This position is considered Office-First, an office-first employee is an employee within the Greater Omaha Metropolitan Area whose default work location is a designated office and has office presence at least four days per week, specifically, Monday through Thursday. On office-first employee may at times perform work outside of a designated office location based on personal or professional need, at the discretion of their supervisor. Description The Vice President, Technology Operations will lead the team responsible for the planning, deployment, operation, and support of the company’s production digital and retail platforms. In this position, the VP will explore new technologies and software and, in conjunction with the Chief Technology and Innovation Officer, oversee the architecture and implementation of ongoing support of the network, server, and communications infrastructure to ensure high performance of corporate and store-level IT systems. This role will also work closely with senior leadership to develop scalable technology policies and processes to be administered throughout the company. Essential Duties and Responsibilities Develop IT strategic plans, policies, and procedures to ensure that the department operates effectively and reliablyParticipate in the development of IT initiatives and improvement activitiesBuild, coach, and develop a cohesive technology operations teamLead the Corporate Technology department, including people, budget, infrastructure, and retail IT systemsLead integration, implementation, and maintenance of technology systemsEvaluate the company’s existing technology platforms to identify opportunities for continued integration and alignmentContinually evaluate emerging technologiesContinuously review of existing technology operations to enhance performance and/or operational costsEnsure organization meets regulatory SLA for all technical responsesManage vendor relationships; identify, evaluate, negotiate, and onboard technical systems that are required for company operationsEnsure scalability and performance metrics are achievedFacilitate ongoing investment leverage in technology that improves efficiency and quality and reduces overall operating costsOversee management of all technical equipment, IT services, purchase, planning, and office technical systems, including office networks, storage servers, archival systems, Wi-Fi, and security systemsTake ownership of products, ensuring all functions of the organization are aligned to meet strategic technology objectivesDevelop trusted relationships internally and externally Qualifications Bachelor's degree preferred, with a major in computer science or related field, or equivalent experience in computer science5+ years in a strategic, senior leadership roleMinimum of 6-8 years' experience in cloud engineeringMinimum of 10 years' experience working in a large IT environment in support of IT service and business processes, with proven track record of driving large-scale changesFood service industry experience and understanding of food service industry structure and conceptsEffective interpersonal soft skills, thought leadership, and team growthComprehensive technical documentation skills requiredExpertise in working with colleagues throughout the organization and in leading collaborative teams to achieve common goalsExcellent communication, documentation, and troubleshooting skills Disclaimer The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job. Show more Show less Должностной уровень Executive Тип занятости Полный рабочий день Должностные обязанности Информационные технологии Отрасли Услуги предприятий питания