В2С Lead (Project manager) in Join UP!, grupa turistichnih kompaniy

We are Join UP! and SkyUp Airlines - together we form a group of companies with Ukrainian DNA - UPfamily, and are strategic partners. Our team is 1400+ professionals in Ukraine and abroad.Join UP!— is a Ukrainian tour operator that was founded in 2010, is one of the strongest tour operators and the most powerful players in the tourism market of Ukraine. We work in Ukraine, Kazakhstan, Estonia, Latvia, Lithuania, Moldova, Poland and Romania. In general, the portfolio of Join UP! more than 40 destinations. The tour operator's portfolio includes more than 7,000 hotels available for reservation, of which more than 250 are exclusive. Join UP!™ together with its strategic partner SkyUp Airlines are official partners of the United24 presidential initiative. Our mission is to encourage travel to change the worldview of people .We invite to the team people who are sincerely in love with their work, those who are ready to accept challenges and turn them into opportunities, and also share our values. Together with us, you will gain experience working in an international company, you will be able to put your knowledge into practice, implement cool projects and professional development. We believe that the best solutions are found and implemented by the team when everyone can contribute. Here you will have the opportunity not only to propose ideas, but also to implement them in life. We are in this together! If you can and want to work in a dynamic environment in a team of challengers, have a proactive attitude, produce an infinite number of ideas, like to take on new challenges and know how to analyze markets and trends among the B2C audience, as well as organize project teams - welcome U aboard in this role, you will: Analyze the market and trends among the B2C audience. Form a sales plan for the market and a plan to improve results. Initiate and participate in the launch of lead generation projects. Initiate and participate in setting up sales channels and communication with customers. Interact and coordinate with B2B direction, searching for opportunities to attract the audience without obstacles for B2B. Synchronize with marketing departments, product marketing to implement product promotion tools and increase brand awareness among the B2C audience. Coordinate and implement projects to promote our brand among the B2C audience. Interact with markets on projects, RK, collaborations to improve plan execution indicators. Optimize and improve work processes for online sales. Improve customer experience on the site. Develop analytical reports and dashboards to find opportunities and threats for the development of the B2C direction. Configure CRM system tools for sales teams (testing and initiation improvements) as well as team training. Build omnichannel communication with the client. Participate in building a B2C development strategy with a local approach. We expect from you: Experience in a travel operator. Experience in e-commerce an advantage. Experience in planning and analyzing performance indicators direction. Digital awareness. Creative thinking. Ability to work with direct clients, understanding needs, approaches in working with them. English - level B2 Knowledge of SAMO tour, SRM systems, Microsoft 365 What we offer: A career in a large international company that quickly and confidently is scalable. Wewe support the development of colleagues and offer: GROW UP corporate university, compensation for external education and trainings. A culture of openness, equality and support. Annual paid vacation and sick leave. Corporate health insurance. Competitive salary. Corporate discounts on travel with Join UP! We are remote-friendly: you can work from anywhere in Ukraine or even the world. And if you want, come to our office and take your pet with you - we are Pet-friendly. Our office is equipped with a generator and starlink. We are proud to be a Ukrainian business and do everything we can to support the country and each other: we have an internal charity initiative Together with U, where we help colleagues in the Armed Forces. Stages of talent attraction in our company*:> Online interview with a recruiter > Interview and introduction to the team leader > Job offer