We are looking for a technical support specialist to join our team for prompt reception and processing of employee complaints. Our future colleague in his position will be responsible for: Processing of complaints as the first/second line of service desk processingIdentification of the root causes of incidents and problem solvingInstallation and testing of software and hardware workers placesControl of the state of the network and switching room Procurement of equipment and consumables, their in
We are looking for a technical support specialist to join our team for prompt reception and processing of employee complaints. Our future colleague in his position will be responsible for: Processing of complaints as the first/second line of service desk processingIdentification of the root causes of incidents and problem solvingInstallation and testing of software and hardware workers placesControl of the state of the network and switching room Procurement of equipment and consumables, their installation and configuration Formation of the Service Catalog and the Knowledge Base for IT services of internal users Therefore, we will be happy to consider candidates who: Live in Kyiv or the region (and, accordingly, will not spend a lot of time on the way to the office) They have experience in technical support of users in the office and remotely - from one year. They have experience in installing and supporting the Windows OS, MS Office and standard PZ. Exchange, Teams, Sharepoint Have basic knowledge of Windows server, AD, DNS, Terminal Services, GPO What the company offers in return: Opportunity for professional growthHybrid work mode (several days a week work in the office, the rest of the time - remotely)Official employment from the first day of workCorporate health insurance and other support from the company (first of all, for the physical and psychological health of our employees) Do you have relevant experience and desire to work in a leading Ukrainian company? Send your resume and we'll get to know each other.