User technical support engineer in NEK Ukrenergo

User technical support engineer, join the Ukrenergo team of professionals!

 We are the Ukrenergo National Energy Company:

• a team of almost 8,000 employees with unique professional experience;
• electricity transmission system operator, which is part of the continental European energy system ENTSO-E;
• modern, transparent a national company that constantly modernizes its networks and introduces new technologies;
• since 1998, we guarantee the reliability of energy supply to consumers and the energy security of the state.

 We offer:

• Stability: official employment, regular and transparent wages, monthly and annual bonuses based on work results, paid holidays and hospital.
• Development: corporate trainings, professional training, distance learning system.
• Large-scale projects: network development projects, IT projects, implementation of Ukrainian laws in the field of energy in accordance with EU standards.
• Additional guarantees: medical insurance, corporate doctor, parental support, payments to mobilized colleagues, annual financial aid for recovery.
• style="font-weight: bold">Booking option.

Main tasks:

• Provide technical support to users and eliminate incidents using remote access tools.

• Maintenance and configuration of computer and peripheral equipment.

• Work administration stations.

• Maintenance, operation and modernization of structured cable networks.

• Interaction with specialists of the first and third line of technical support.

• Advising users on the use of information systems and company resources.

Our expectations:

• Higher education (bachelor or above).

• Knowledge of Windows 10 / Windows 11 operating systems.

• Experience with Office 365.

• Basic understanding of Active Directory.

• Understanding the principles of building and maintaining structured cable networks.

• Analytical thinking, attention to detail, ability to work both independently and and in the team.

NEC "Ukrenergo" guarantees equal rights and opportunities for candidates and employees at all stages of cooperation with the company. We treat people fairly, relying on potential, professional competencies, work results and compliance with corporate values.

In case of a positive decision on your candidacy, Feedback is provided within two weeks. Otherwise, we enter your resume into the company's external personnel reserve, and when a vacancy that matches your experience and qualifications appears, we will offer it to you for consideration. 

By sending your resume, you consent to the processing of the provided personal data in accordance with the Law of Ukraine "On the Protection of Personal Data".

NEC Ukrenergo is a company friendly to veterans, cooperates with the Ukrainian Veterans Fund and has developed its own corporaterative program TOGETHER to support veterans of the Russian-Ukrainian war. We do this in order to contribute to the creation of decent conditions for employment and adaptation of Ukrainian military personnel upon completion of service.

If there are two candidates with the appropriate level of expertise, NEC Ukrenergo will give preference to the employment of a veteran.

See you at Ukrenergo!