User Support Engineer in Smart Solutions

International company in the field of perfume and care industry resources in the search for a User Support Engineer (Infrastructure). ?

Requirements: < /p>

• ??Higher or secondary technical education;
• Work experience from 1 year;
< li>Deep knowledge of Windows 10/11 operating systems
• Knowledge of the office software package
• Understanding the principles of DNS, DHCP, NAT, GPO
• Experience with AD, Terminal Service
• Knowledge of PC hardware
• Basic principles of LAN operation and active network equipment Organized, quick learning?

Duties: 

• ??Technical support of company employees (remote and on-site), processing of requests from company employees
• Submitting requests to contractors and monitoring their implementationInstalling and configuring operating systems of Windows families and applications
• Performing diagnostics of hardware and software problems
• Maintaining and configuring peripheral equipment (printers, MFPs, commercial equipment)
• Keeping records of equipment movement by departments and locations
• Documentation?

Working conditions:

• Official employment
• Competitive salary level
• Social guarantees