User Experience Researcher in MacPaw

User Experience Researcher

Київ, віддалено

We’re looking for a UX Researcher to join our growing team!

This is a role for someone who thrives in a dynamic environment. Our UX strategy is still evolving, which means you’ll have the freedom to experiment, invent new research methods, and turn complex data into actionable insights. We value self-starting, creativity, problem-solving, and a willingness to learn and adapt.

This role is a great fit for a UX specialist with a design background and mindset. You’ll be comfortable creating processes, conducting thorough research, and finding order within complex data sets.

In this role, you will:

• Constantly analyse key product flows and product development aspects, including design, usability, functionality, and branding. Provide relevant research data to help teams improve product UX
• Design, organize, and execute various UX research (interviews, product usability testing, internal evaluations, other user surveys, etc.), gather internal/external teams (designers, researchers, analysts, interviewers, etc.) to validate product hypothesis and updates before production
• Make and conduct presentations on the results to internal stakeholders (product teams, designers, etc.)
• Create and maintain updated UX research documentation, reports, and user flow maps. Support internal teams while improving product design processes, provide consultations, and help resolve issues to ensure consistency in UX design
• Be a proactive UX Advocate and amplify the voice of the user in the company

Skills you’ll need to bring:

• 3+ years of work experience in product design/ UX research
• Experience in running research, testing design solutions, and being familiar with different methodologies (quality and quantitative, from conducting to delivering insights)
• Experience in creating UX documentation
• Knowledge of UX Metrics
• Advanced English
• Knowing Human Interface Guidelines
• Experience in the fast creation of clickable prototypes
• Presentation skills
• Proactivity, self-organization, innovation
• UX Advocacy
• Implacable communication skills, ability to clearly communicate research findings and UX value to different stakeholders

As A Plus:

• A good portfolio of past designs
• Experience with measuring UX metrics
• Experience in organizing workshops, facilitating brainstorms

What we offer:

• We are a Ukrainian company, and we stand with Ukraine against russian aggression
  We maintain workplaces and salaries for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war.
  Here you also can readabout MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• Hybrid work model
  It’s entirely up to you whether to work remotely or at the hub. If you decide to mix it, our Kyiv headquarters (HQ), which works as a coworking space, is open around the clock. The HQ is supplied with UPS and Starlink for an uninterrupted work process.
  We also reimburse the costs of renting a coworking space in any other city.
  If you decide to work at home, we cover the costs spent on your workspace organization: portable power stations, power banks, etc.
• Your health always comes first
  We cover 100% of your medical insurance costs and 50% for your dependents. We also offer a 50% refund for psychotherapy.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/clock out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Whatever your dreams and aspirations are, we got you. Education budget, annual development reviews, free English classes, and regular lectures. We also offer personal coaching with organizational coaches.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all. A spacious workplace with enough room for sitting up, lying down, and running around. A gym for recreation, fitness, and yoga. Cozy kitchens with coffee, snacks, and lunches. Sleeping/meditation rooms. A terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  20 vacation days, unlimited paid sick leaves, xDays (2 days a month to work on side projects), days for personal time-off designed to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in and spend up to 24 working days per year making the world a better place.