Training manager in Lugera Ukraine

In connection with the emergence of a new project, we are looking for an experienced Training manager for international education that will help effectively implement training programs at the global level.

Working in one of business service centers of an international company.

Basic requirements:

• Master's degree in communications, international relations, business administration or equivalent education.
• High level of English language proficiency (oral and written communication)
• Experience in facilitating trainings and conducting training sessions.
• Expertise in the field of Customer Experience will be a big advantage.
• High communication and presentation skills.
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• Passion for learning and developing people, ability to listen and show empathy.
• Ability to plan effectively and organize work, flexibility in learning approaches.

Your duties:

• Conducting Customer Engagement training sessions for an HRBS (Human Resources Business Services) audience.
• Providing existing training solutions, ensuring that participants learn with confidence and are ready to apply the acquired knowledge in practice.
• Active participation in the development of training programs in all of the world.
• Development and improvement of training sessions taking into account new trends and audience needs.
• Gathering feedback from participants and making necessary adjustments to the training program.
• Training and training of local experts (SMEs) to conduct training sessions after the implementation of the program.
• Implementation of key performance indicators (KPI) to evaluate and improve performance training.

What we offer:

• Official employment.
• Competitive salary with regular reviews and bonuses.
• 28 days of paid vacation, sick leave, health insurance.
• Opportunity for professional and personal development.
• International working environment and diverse team.
• Possibility of remote works.

If you have training experience and want to be part of our team, send your resume!

We will be glad to see you among our professionals!