The Kyivstar company is looking for a customer service specialist - a key role that combines high-quality service, expert advice and active sales, creating a positive experience of interaction with the company for customers.Key duties:Advise customers about the company's products, services, tariffs and promotions.Sell equipment, services and services in accordance with service standards.Carry out cash registers operations and settlements with customers through PRO.Sign up contracts, warranty cou
The Kyivstar company is looking for a customer service specialist - a key role that combines high-quality service, expert advice and active sales, creating a positive experience of interaction with the company for customers.
Key duties:
- Advise customers about the company's products, services, tariffs and promotions.
- Sell equipment, services and services in accordance with service standards.
- Carry out cash registers operations and settlements with customers through PRO.
- Sign up contracts, warranty coupons, connection of services and sale of SIM cards.
- Inform customers about terms of payment, warranty and return of goods.
- Execute individual sales plans and performance indicators.
- Ensure safekeeping of cash, goods and material values.
- Control availability and safekeeping of goods in shop windows.
- Comply internal standards, procedures and requirements of the company.
Key requirements:
- Education - secondary special.
- Experience of working with customers in retail sales or service for 2 years (will be an advantage).
- Skills in conducting cash operations and working with PRO.
- Ability to advise customers and present products and services.
- Orientation for the implementation of sales plans and customer service standards.
- Responsibility, attention to detail and honesty in work.
- Experienced user of MS Office (Word, Excel, Outlook), 1C.
Why Kyivstar?
- Barrier-free space - we respect your personality and decided to make work a pleasant part of life.
- Basic social benefits and even more.
- Opportunities for development and career management.
- Mental and emotional support programs for you and your family.
- Easy adaptation - we are close to the first call.
- Care and support of defenders: support programs for military personnel, veterans and their families "4.5.0. Finally at home."
- A responsible company that supports the country, society and the army.
- Reservation of conscripts.
If you like working with people, you are result-oriented and want to develop in a stable company - send your feedback and join the team!