Administrator of the online store in Social Point

Responsibilities:

• Content management: Adding new products, editing descriptions, uploading photos and updating prices.
• Order processing: Reception, confirmation and follow-up of orders from customers until their delivery.
• Customer support: Customer consultations via chat, e-mail e-mail and phone, solving problem situations.
• Site monitoring: Checking the functionality of the site, identifying and eliminating technical problems.
• Sales analysis:
• strong> Preparation of sales reports, analysis of product performance and recommendations for improving the assortment.
• Interaction with suppliers: Maintaining contacts with suppliers, control of stock availability.
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Requirements:

• Work experience: From 1 year in a similar position in an online store or customer service.
• Technical skills: Confident PC skills, knowledge of basic office programs, CMS skills (for example, OpenCart, WooCommerce, Magento).
• Communication skills: Excellent written and oral communication skills, literacy.
• Organization: Ability to independently plan and complete tasks.
• Stress resistance: Ability to work effectively in multitasking conditions.
• English language: Basic level for working with documentation and communication with foreign suppliers (preferred).
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We offer:

• Stable salary: Competitive salary.
• Comfortable office: Modern workplace in the center of Kyiv.
• Professional development: Opportunities for training and career growth.
• Friendly atmosphere: Supportive staff.

How to apply:

Send your CV and a short motivation letter.