Technical Writer in INFUSE

OUR HIRING PROCESS:We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.We are looking for a talented and detail-oriented Technical Writer to join our Team. As a Technical Writer at INFUSE, you will be responsible for creating clear, accurate, and engaging documentation that supports our platform's capabilities and enhances user understanding. Technical writers play a vital role in ensuring that users can understand and effectively use complex products, systems, or processes.Responsibilities:Develop and maintain technical documentation: This includes Tech specifications for Dev/QA/BA Teams, user manuals, API reference materials, FAQs, and other technical guidesApply reverse engineering skills: Analyze platforms, technical documentation, code repositories, and other relevant resources to extract key informationCollaborate with technical teams: Work closely with BAs, QAs, developers, and other technical staff to ensure documentation accuracy and completenessCraft clear and concise instructions: Technical information needs to be broken down into easy-to-understand steps for users with varying levels of technical expertiseMaintain and update documentation: Keep pace with product or system changes by revising and updating documentation accordinglyChoose appropriate formats: Develop and maintain documentation standards, templates, and style guidesReview and edit technical content produced by other team members for accuracy, clarity, and consistencyStay up-to-date with industry trends, emerging technologies, and best practices in technical writingQualifications/Skills:Bachelor's degree in a technical field, such as engineering, computer science, or related field (or equivalent experience)Minimum 3 years of experience as a technical writer with a proven track record of creating various types of technical documentationExperience using reverse engineering techniquesDeep understanding of technical specifications and their role inproduct developmentStrong understanding of software development processes, systems architecture, and technical conceptsExcellent written and verbal communication skills, with the ability to tailor content for different audiencesOutstanding communication skills are necessary to be able to effectively communicate complex technical information to a variety of audiences, including non-technical stakeholdersReporting Skills are crucial for technical writers, as they need to effectively present complex data and information in a clear, concise, and actionable formatAbility to create clear, concise, and informative diagrams, charts, and flowchartsProficiency in gathering and synthesizing information from multiple sourcesAttention to detail and a commitment to producing high-quality workAbility to work independently with minimal supervisionFluency in technical and common office softwareExceptional analytical and conceptual thinking skillsAbility to multi-task and be a self-starterUpper-Intermediate + in English; knowledge of Ukrainian or Russian is a mustWe offer:A competitive salary tailored to the candidate's experience and skills. Payments are processed monthly (USD)Full Remote, Work schedule: Monday-Friday, from 14:30 to 23:00 EEST (incl. 30-min breaks)Interesting and long-term projectsWe support work-life balance and offer paid annual leave and paid sick daysOpportunities for professional development and career growthReduced Fridays during summerOur recruitment process:Interview with HR + one-way video interviewTest TaskTechnical interview with TeamFinal interview with the Hiring Manager Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Маркетинг, Зв’язки з громадськістю і Написання/редагування Галузі Технологія, інформація та інтернет